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Safran Data Systems' customer service & support
Safran Data Systems' Customer Service & Support, a 24/7 international team at your service
Safran Data Systems' customer service & support
Support of Safran Data Systems’ customers is paramount to our company's values, shared by all employees: customer satisfaction, passion, excellence and innovation. These four essential values have enabled Safran Data Systems to become a world leader in its markets and offer the highest level of customer service & support mainly regarding maintenance, repair & overhaul as well as technical assistance.
Safran Data Systems' customer service & support
A unique customer portal
On-site & digital technical training
Maintenance, Support & Retrofit
How can we help ?
On Board & Testing products: [email protected]
Antennas:' ground systems: [email protected]
CORTEX products: [email protected]
RF products: [email protected]
SCSA products : [email protected]
An irreproachable quality of service
Excellence is an unwavering criterion of our knowledge and our professionalism. Our expertise allows us to guarantee you controlled processing and delivery times (TAT of 15 days and OTD greater than 98%). Flexibility, responsiveness and quality of service are at the heart of our priorities and contribute to the satisfaction of our customers on a daily basis :
- Expertise recognized by all of our customers
- Highly qualified and specialized technicians
- Controlled processing and delivery times (few days TAT and OTD greater than 98%)
- An international company on a human scale which makes every effort to provide a personalized solution and maintenance advice for each client
- Numerous certifications available
A responsive and international customer service located in France, Germany, India and in the US
Safran Data Systems has a network of partners throughout the world. With a local presence, their teams are technically qualified and trained on our products. Thanks to their close collaboration with Safran Data Systems experts, customers can benefit from advice at any time. Safran Data Systems also offers training and technical support services. Read our brochure to learn more about this opportunity.
Discover our locations
Maintening our products and providing training to our customers
A broad family of solutions of services is offered in order to make the operation of the product seamless and effective in order to deliver the maximum benefit to operators and final users. Training is proposed for the technical team, before delivery and after delivery. When the hardware is operated, our specialists are available, on-site, for local support in order to ensure the success of critical phases of any endeavor.
SAFRAN DATA SYSTEMS' CUSTOMERS
Download our on board & testing technical training brochure
Download Product brochure (PDF, 1.31MB)
Discover our main products & offers
About us
Safran Data Systems, leader in instrumentation for testing, telemetry and communications for space
For over 65 years, Safran Data Systems has been providing high-technology equipment and solutions for testing, telemetry, mission data management and space communications. With a high-skilled international team, we contribute to the success of our customers by offering innovation, best performance, reliability and sustainability.
Learn more about Safran Data Systems
Looking for a job ? Become part of our passionate teams!
Safran Data Systems is a company driven by the most competent and committed teams, motivated by passion and promoting performance by working together helping to build the future. Engineers, technicians, executives and operators are all passionate about building solutions for prestigious aerospace programs and ready to tackle the technological challenges of tomorrow.
See our job openings- © Safran
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