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Expert Link by Safran Landing Systems


Expert Link by Safran Landing Systems

Expert Link Safran Landing Systems

Expert Link by Safran Landing Systems

Safran Landing Systems

Access to quick expert support through remote assistance

Expert Link by Safran Landing Systems

Safran Landing Systems

Get immediate expert support with quicker, easier and more efficient communication

Speed up the diagnostic and reduce down time on any technical event

Accessible via a wide range of devices: smartphones, tablets, PCs, borescopes and smart glasses

A digital tool for remote assistance

Provide immediate assistance and in all situation

Expert Link service is a digital remote assistance tool used to support our customers at any time. With Expert Link, all customers from anywhere can connect through a secure and live video feed with Safran Landing Systems experts to facilitate technical diagnosis or guide them through a maintenance task.

For quicker problems resolution

A secured stream at your disposal

Request remote assistance and speak directly with a Safran expert. Don't waste time sending multiple emails, get a faster diagnosis and the exact answer you need for faster troubleshooting. 

Thanks to the live stream and advice from our experts, you'll be able to solve your technical problems much more quickly. Rely on secure communication: all remote assistance calls are passed under a secure flow.


Customer feedback

I managed to use the solution Expert Link to communicate with one of the Product Engineers in charge of B737 wheels.

The experience was great, this facility reduced the TAT for solutions and is clearer than the many emails that we usually exchange whenever we’re seeking a solution. 

The Expert Link interface was pretty simple to use especially on my phone, the design is great.

Kenya Airways

Read the full story
Key figures
1600 +
calls since service launch
400 +
hours of calls with Safran experts
90 % +
satisfied users

Want to know more?

Download our Expert Link brochure

Download Product brochure (PDF, 0.27MB)

Expert Link by Safran Landing Systems is part of Landing Life ®

Expert Link within Safran Group

A single tool, several applications

  • © Free-Lance's / Safran
  • © Pagécran / Safran
  • © Adrien Daste / Safran