Customer support and after-sales services
Safran Aerosystems Customer support and After-sales services

Located around the world in close proximity to its customers, the Safran Aerosystems after-sales network is able to deliver spare parts quickly and respond to repair requirements, technical questions and requests for customized services for all product ranges.
AOG only 7/7 24h/24 : +33 977 42 83 83 / [email protected]
Safran Aerosystems support and after-sales offering
The Safran Aerosystems support and after-sales service offer provides solutions tailored to each customer (airlines, helicopter operators, armed forces, manufacturers, distributors, etc.): spare parts, repairs, PBH services, overhauls, retrofits, etc.

A complete offer for all product ranges
The Safran Aerosystems customer support and after-sales service offer supports to many customers in the commercial aviation, regional aviation, business aviation, military aviation and helicopter sectors. It covers the following product lines: Fuel systems, inerting and monitoring units (formerly Intertechnique, CAGE code F0422/FC553); Hydraulics and couplings (IN-LHC, CAGE code F1976/FAW39); De-icing systems and fuel tanks (Aerazur, CAGE code F6101); Crew and passenger oxygen systems (Intertechnique and Avox, CAGE codes F5341 and 53655); Evacuation, safety and survival systems (Air Cruisers and Aerazur, CAGE codes 7C167 and F61C1).

AOG and spare parts: responsive support 24 hours a day, 7 days a week
In the event of an AOG, a dedicated hot line is available worldwide, 24 hours a day, 7 days a week, to handle emergency requests in the most critical situations. Through its international after-sales network and multi-expertise teams, Safran Aerosystems guarantees its customers a supply of spare parts worldwide in the shortest possible time.
For AOG only 7/7 24/24, contact us :
+33 977 42 83 83 /[email protected]

A multi-function customer portal
Price or quote requests, confirmation of a delivery date, etc: these are just a few of the needs that the Safran Aerosystems customer portal meets. It also enables you to consult the history of orders for spare part sales and repairs, as well as to send requests to the dedicated departments and monitor their processing.
Customer Portal

Worldwide coverage for spare parts
Based in Europe (Paris-Roissy in France and London in the UK), North America (Atlanta), the Middle East (Dubai) and Asia (Singapore), Safran Aerosystems logistics centers ensure a supply of spare parts worldwide in the shortest possible time.
For any quotes or orders:
Please, contact us :

World-class repair capabilities
Located all over the world, Safran Aerosystems repair stations cover the company’s entire product range. They benefit from a responsive spare parts supply flow, optimized processes, and teams with in-depth knowledge of each product, who constantly strive to further reduce execution times.
For any repair needs, contact us :
Please, access our capability list below :
Capability List
Customer support: assistance as close to the field as possible
The motto of the Safran Aerosystems product support department is to be present at all times. It relies on a full range of value-added services to meet operating and maintenance needs: responses to technical requests, training, reliability and maintainability analysis, update or creation of technical publications, etc. Its teams contribute to the design of new products by providing essential field experience in a changing environment. From the design of equipment to its end-of-life, Safran Aerosystems technical experts can also work in the field on the supplier's site, the customer's premises or on the tarmac. Finally, a portal is available for viewing the various technical publications: CMM, SIL, SB, etc.
For any customer support request contact us at : [email protected]
For Technical request , contact us at :
For Traning request, contact us at : [email protected]
For technical publication request, please click on the below button to access our tech-pub portal or contact us by email:
Technical Publications
Tailor-made solutions
Tailored to the specific needs of each operator, Safran Aerosystems support and asset management solutions enable customers to focus on their core business and help them increase the efficiency of their operations. These offers are based on a wide range of services: repair programs charged by the hour, modernization of components and systems, logistics solutions, etc.
Safran Aerosystems Services certificates and approvals
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EASA_Part21G - FR.21G.0049-SAFRAN AEROSYSTEMS - Certificate
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AQAP 2110 D - SAFRAN AEROSYSTEMS
Download(pdf, 0.44MB) -
CAA UK -Safran Aerosystems Certificate
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CAAS-JCAB TA-M - Certificate AWI/218 - SSA Singapore - Safran Aerosystems
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CAAV-AMO - Zodiac Aerospace Services Asia - Safran Aerosystems
Download(pdf, 0.69MB) -
CCAR 145 -F03300172 Certificate- Safran Aerosystems
Download(pdf, 0.96MB) -
Certificate EASA AP043_issue 10 - Safran Aerosystems
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DCAM 145 - Certificate FAMO/2017/69 - SSA Singapore - Safran Aerosystems
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DCAT 145 - Certificate 384/2549 - SSA Singapore - Safran Aerosystems
Download(pdf, 1.13MB) -
DDD 30-2019/11 - HSE - Safran Aerosystems certificate
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EASA 21J.466 Certificate - Safran Aerosystems
Download(pdf, 2.76MB) -
EASA Part145 - Certificate EASA.145.0349 - SSA Singapore - Safran Aerosystems
Download(pdf, 0.15MB) -
EASA Part145 - Certificate EASA.145.0739 - SME Dubai- Safran Aerosystems
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EASA Part145 - Certificate EASA.145.4185 - SAU Van Nuys- Safran Aerosystems
Download(pdf, 3.91MB) -
EASA Part145 - Certificate EASA.145.5141 - SAU Menomonee Falls - Safran Aerosystems
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EASA Part145 - Certificate EASA.145.6233 - SAU College Park - Safran Aerosystems
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EASA Part145 - Certificate EASA.UK.145.01053 - SAK Braintree - Safran Aerosystems
Download(pdf, 2.1MB) -
EASA Part145.0119 - FR1450119-SAFRAN AEROSYSTEMS-Certificate
Download(pdf, 0.2MB) -
EASA-AP043-SAFRAN AEROSYSTEMS-Certificate
Download(pdf, 0.35MB) -
EMAR 145 - FR 145-013 - -SAFRAN AEROSYSTEMS - Certificate
Download(pdf, 0.86MB) -
EN 9100 : 2018 - FR064548-5-SAFRAN AEROSYSTEMS
Download(pdf, 0.31MB) -
EN 9110 : 2018 -FR064549-1- SAFRAN AEROSYSTEMS
Download(pdf, 0.32MB) -
EN 9120 : 2018 -FR064550-4 - SAFRAN AEROSYSTEMS
Download(pdf, 0.36MB) -
EN-AS 9100 - Certificate FR048280-5 - SAK Braintree - Safran Aerosystems
Download(pdf, 0.43MB) -
EN-AS 9110 - Certificate 81017-2010-AQ-SNG-ANAB - SSA Singapore - Safran Aerosystems
Download(pdf, 0.45MB) -
EN-AS 9110 - Certificate SASA-004-01-20-1 - SAU College Park- Safran Aerosystems
Download(pdf, 0.09MB) -
EN-AS 9110 - Certificate SASA-004-01-20-1 - SAU Menomonee Falls - Safran Aerosystems
Download(pdf, 0.09MB) -
EN-AS 9110 - Certificate SASA-004-01-20-1 - SAU Van Nuys - Safran Aerosystems
Download(pdf, 0.09MB) -
EN-AS 9120 - Certificate 81279-2010-AQ-SGP-ANAB - SSA Singapore - Safran Aerosystems
Download(pdf, 0.43MB) -
EN-AS 9120 - Certificate ZASL-003-05-19-2 - SAU College Park - Safran Aerosystems
Download(pdf, 0.19MB) -
EN-AS 9120 - Certificate ZASL-003-05-19-2 - SAU Peachtree - Safran Aerosystems
Download(pdf, 0.19MB) -
FAA 145 - Certificate 36AY986Y - SSA Singapore - Safran Aerosystems
Download(pdf, 0.95MB) -
FAA 145 - Certificate 3INY141B - SME Dubai - Safran Aerosystems
Download(pdf, 2.06MB) -
FAA 145 - Certificate I2XR205O - SAU Menomonee Falls - Safran Aerosystems
Download(pdf, 2.98MB) -
FAA 145 - Certificate QX3R805L - SAU Van Nuys - Safran Aerosystems
Download(pdf, 0.59MB) -
FAA 145 - Certificate WUWR327L - SAU College Park - Safran Aerosystems
Download(pdf, 2.98MB) -
FAA 145 - Certificate Z5KY074B - SAK Braintree - Safran Aerosystems
Download(pdf, 1.73MB) -
FAA AC 00-56B - Certificate 81279-2010-AQ-SGP-ANAB - SSA Singapore - Safran Aerosystems
Download(pdf, 0.07MB) -
FAA Part145 - AQRY273X-SAFRAN AEROSYSTEMS - Certificate
Download(pdf, 4.42MB) -
FR.145.0119 Certificate Safran Aerosystems
Download(pdf, 0.58MB) -
FRA21G-015-DGA-SAFRAN AEROSYSTEMS-Certificate
Download(pdf, 0.05MB) -
FRA21Z-011-DGA--SAFRAN AEROSYSTEMS-Certificate
Download(pdf, 0.08MB) -
ISO 9001 : 2015 - FR064547-3- SAFRAN AEROSYSTEMS
Download(pdf, 0.4MB) -
ISO9001 - Certificate 81017-2010-AQ-SNG-ANAB - SSA Singapore - Safran Aerosystems
Download(pdf, 0.45MB) -
ISO9001 - Certificate SASA-004-01-20-1 - SAU College Park- Safran Aerosystems
Download(pdf, 0.09MB) -
ISO9001 - Certificate SASA-004-01-20-1 - SAU Menomonee Falls - Safran Aerosystems
Download(pdf, 0.09MB) -
ISO9001 - Certificate SASA-004-01-20-1 - SAU Van Nuys- Safran Aerosystems
Download(pdf, 0.09MB) -
ISO9001 - Certificate ZASL-003-05-19-2 - SAU Peachtree - Safran Aerosystems
Download(pdf, 0.19MB) -
NADCAP 209122- Chateaudun - SAFRAN AEROSYSTEMS - Certificat
Download(pdf, 0.48MB) -
NF EN 9100:2028 - Engl. - Safran Aerosystems Morroco
Download(pdf, 0.45MB) -
OHSAS18001 - Certificate 180334-2015-HSO-SGP-DNV - SSA Singapore - Safran Aerosystems
Download(pdf, 0.5MB) -
SAFRAN_AEROSYSTEMS-EASA Part_21_FR-21G-0005
Download(pdf, 0.42MB) -
SAR 145 - Certificate AWI/218 - SSA Singapore - Safran Aerosystems
Download(pdf, 0.15MB) -
TCCA 145 - Certificate 807-19 - SAK Braintree - Safran Aerosystems
Download(pdf, 0.03MB) -
TCCA 145 - Certificate 914-01 - SSA Singapore - Safran Aerosystems
Download(pdf, 0.05MB) -
TCCA 145 - SAFRAN AEROSYSTEMS
Download(pdf, 0.09MB) -
UAE CAR 145 - Certificate UAE.145.0054 - SME Dubai- Safran Aerosystems
Download(pdf, 0.59MB) -
US DOT (RIN) - Certificate D931 - SSE Ars - Safran Aerosystems
Download(pdf, 0.21MB) -
US DOT (RIN) - Certificate G830 - SAK Braintree - Safran Aerosystems
Download(pdf, 0.22MB) -
US DOT (RIN) - Certificate G907 - SSA Singapore - Safran Aerosystems
Download(pdf, 0.22MB) -
US DOT (RIN) - Certificate H427 - SME Dubai- Safran Aerosystems
Download(pdf, 0.22MB) -
US DOT (RIN) - Certificate H818(RIN) - SAU College Park - Safran Aerosystems
Download(pdf, 0.15MB) -
VAR 145 - Certificate VN-246NN/CAAV - SSA Singapore - Safran Aerosystems
Download(pdf, 1.2MB)
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- © Patrick Delapierre
- © Rémy Bertrand / Safran
- © Christophe Viseux / CAPA Pictures / Safran