Safran’s nacelle support is recognized by Airbus with a top supplier award

Toulouse, France, October 2, 2019

Safran Nacelles has received an award from Airbus for the best aftermarket support from an original equipment manufacturer (OEM) supplier, recognizing the company’s performance in supporting airlines’ in-service operations on single-aisle and wide-body Airbus jetliners.

This award was presented yesterday in Toulouse, France during the Airbus Global Supplier Conference and was based on ratings from Airbus and its airline operators during 2018. It factored in assessments that included scores on technical performance, logistics support, pricing, and maintenance repair and overhaul (MRO) services, as well as comparisons with key performance indicators established by Airbus for each supplier.

“This award from Airbus reflects the reinforced concentration of our focus and efforts on customer relations and satisfaction, which brought together resources from across our company,” said Olivier Savin, Safran Nacelles' Executive Vice President - Customer Support & Services. “To achieve this, we put the emphasis on a highly-collaborative approach, backed by a significant enhancement of communications with Airbus and the airline operators, as well as the customization of support plans for individual airlines.”

Savin added that Safran Nacelles’ aftermarket support benefits from the company’s NacelleLife™ services offer, which accompanies customers along the entire life of their nacelles – from the purchase of a new aircraft through each maintenance task that is performed until the aircraft’s resale or operational retirement.