Safran launches new e-Spares service
With its user-friendly interface, e-Spares helps users identify and select the right spare parts and tools easily and efficiently. Prices are instantly displayed, and availability statuses are calculated in real time so that an order can be placed immediately, 24/7.
Olivier Le Merrer, Safran Helicopter Engines EVP Support and Services commented: “With e-Spares, Safran Helicopter Engines adds a new digital solution to its EngineLife® Customer Portal to answer practical customer needs. One example: it is possible to use an Excel file generated by the Web IETP (Interactive Electronic Technical Publications) cart function to create an e-Spares order in a few clicks.”
On the occasion of HAI Heli Expo 2018, the very first official on-line order was placed by Air Methods Group, one of the largest HEMS operator in North America.
e-Spares will be gradually rolled out this year. Its availability may vary depending on users’ geographical location, engine variants and organization compatibility. New features will also be released throughout the year to continue to provide more reactivity and autonomy to customers.
e-Spares is part of Safran’s EngineLife® Services, a range of solutions for helicopter engines.
Safran is an international high-technology group, operating in the aircraft propulsion and equipment, space and defense markets. Safran has a global presence, with more than 58,000 employees and sales of 16.5 billion euros in 2017. Safran is listed on the Euronext Paris stock exchange, and is part of the CAC 40 and Euro Stoxx 50 indices.
Safran Helicopter Engines is the world’s leading manufacturer of helicopter engines, with more than 72,000 produced since being founded. It offers the widest range of helicopter turboshafts in the world and has more than 2,500 customers in 155 countries.