Safran Helicopter Engines introduces new extended Support-By-the-Hour range
Amsterdam, Helitech International, 16 October 2018
Safran Helicopter Engines has announced improvements to its SBH® (Support-By-the-Hour) service range. Created to provide a comprehensive “pay as you fly” service, SBH® solutions now cover the full scope of customer profiles: SBH®5Star for civil operators of up to five aircraft, SBH®Classic for fleets of six-plus aircraft and SBH®M for military air arms.
SBH® is Safran Helicopter Engines maintenance-by-the-hour service. It has been continuously updated and now covers 40% of its customer turbines’ flying hours. “Over the past year”, commented Frederic Bugeon, Safran Helicopter Engines VP Sales, Marketing and Customer Satisfaction, “100 customers subscribed to one of our SBH® contracts. With these offers, we are tailoring our service to each customer mission and fleet to maintain their levels of satisfaction as high as possible.”
SBH® contracts make engine operating costs predictable, eliminate cash peaks, allow flexibility for scheduled and unscheduled MRO coverage and offer a wide variety of technical expertise options. Amongst these, Health Monitoring reduces unscheduled events through recommending predictive maintenance actions, and Expert link brings direct video contact with a Safran expert.
Each SBH® brings added value. SBH®5Star offers simple turnkey packages, SBH®Classic allows full flexibility for on-demand coverage and SBH®M brings enhanced technical support with greater proximity.
Ready2Fly solutions can also reduce or avoid upfront payments when enrolling in-service engines into SBH® (subject to conditions).
SBH® is part of EngineLife® Services, Safran’s range of solutions for helicopter engines.
Safran is an international high-technology group, operating in the aircraft propulsion and equipment, space and defense markets. Safran has a global presence, with more than 58,000 employees and sales of 16.5 billion euros in 2017. Safran is listed on the Euronext Paris stock exchange, and is part of the CAC 40 and Euro Stoxx 50 indices. With Zodiac Aerospace, acquired by Safran in February 2018, the Group now has over 91,000 employees and will generate an estimated 21 billion euros in adjusted annual revenues (2016 pro forma figures).
Safran Helicopter Engines is the world’s leading manufacturer of helicopter engines, with more than 72,000 produced since being founded. It offers the widest range of helicopter turboshafts in the world and has more than 2,500 customers in 155 countries.