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Safran’s Services 4.0 showcased at the Paris Air Show!
On Monday, June 19th at the Paris Air Show a number of the Group’s clients were guests at the Safran chalet for a Services 4.0 event. Three of these Services 4.0 presented on the Safran stand were showcased. This event illustrates the increasing importance of digital transformation in meeting our clients’ needs.
Chaired by Frédéric Verger, EVP, Chief Digital Officer and Chief Information Officer, the event began with opening remarks from Olivier Savin, Head of Sales Digital Transformation, Support and Services 4.0. He highlighted that the Group’s new digital services were an integral part of the digital transformation policy, one of the key parts of Safran’s strategy since 2021. The aim of these services is to harness data and new portals to provide the best service to Safran’s clients.
1/ Health monitoring, presented by Safran Helicopter Engines: this service enables helicopter operators to monitor developments in their engine parameters and to implement predictive maintenance in order to avoid unforeseen events.
2/ Presented by Safran Landing Systems, predictive maintenance remotely monitors in real time the condition of landing systems. This system detects anomaly warning signs which could trigger operation stoppages. How? The airline shares in-flight data recorded by its aircraft, i.e. about 100 parameters, in particular during the critical phases of take-off and landing. In this way, more than 14 functions are monitored on about 20 pieces of equipment. Today Safran Landing Systems monitors about one quarter of the Airbus A350 fleet in service worldwide.
3/ SFCO2, a service provided by Safran Aircraft Engines: it aims to assist airlines in improving their fleet’s operational efficiency by reducing their operating costs, fuel consumption by 1 to 3% and CO2 emissions. To monitor their performance, clients can access a Web application and a pilot-dedicated mobile application. In choosing SFCO2, airlines benefit from Safran’s OEM (Original Equipment Manufacturer) expertise, proven experience in air operations and long experience in the management and analysis of aircraft in-flight data.
Strong growth in Safran’s digital services
Two years after the decision to accelerate and structure Safran’s digital transformation, the range of Services 4.0 offered by Sales Support and Services continues to grow.
In order to improve operational readiness, strengthen flight security and reduce maintenance costs while simultaneously improving product reliability and longevity, the tagged “Life” services (EngineLife, LandingLife, NacelleLife, etc.) are increasingly digital. As Olivier Savin explains, “They provide our clients with strong added value thanks to predictive maintenance and the management of data, both in-operation and following maintenance”.
The enhancing of basic services like client portals, CRM (Customer Relationship Management) applications or the circulation of technical documentation, up to differentiating digital services which optimize readiness and improve the reliability of our equipment in operation, the digital transformation of Safran’s services covers many areas and has a sole aim: to meet the needs of the Group’s clients.
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