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Thrust Business Commercial Methods Manager

Company : CFM International Job field : Customer services and support Location : Cincinnati , Ohio , United States Contract type : Permanent Contract duration : Full-time Required degree : Bachelor's Degree Required experience : More than 8 years Professional status : Professional, Engineer & Manager Spoken language(s) : English Fluent French Intermediate Salary range : n/a

Job Description

▪ Manage General Terms Agreements (GTA) and Letter Agreements (LA) standards within the CFM Joint Venture for the sale and administration of all Thrust Related Products.
o Ensure Compliance of fleet and identify where the non-compliance exists
o Work closely with Business Operations team to ensure alignment with GE and SAE contract
reviews and non-standard deal approval documents.
o Manage and identify contract pricing and margin analysis to aid in deal making alignment and market analysis.
o Define non-standard terms and conditions while aligning administration of contracts to ensure compliance and no missed deliverables to include additional billing.
o Review all new agreements for signature and approval processing within CFM.
o Periodic reports to assess global accounts and contractual definitions of thrust business activity.
▪ Oversee the review and update process of all existing or new operating practices for Thrust Business.
o Implement the financial / administrative transactions for airline / lessor customer contracts for sale of products to support the operation of aircraft engines:
o Create quotes, process customer purchase orders, acknowledgements to customers, and various related suppliers purchase order flowdown tasks.
o Maintain detailed tracking of process steps and measuring and reporting its performance against applicable metrics.
o With customer team, manage and administer the terms and conditions of the airline customer contract, including detailed contract review and any related calculations required.
o Participate in customer meetings related to contractual support as well as disputes with legal teams as required.
▪ Coordinate and support Customer teams in account reconciliation of identified non-compliance as well as periodic fleet management of thrust ratings.
o Ensure compliance in existing and new accounts related to Thrust Authorizations, Thrust Allowances and reported Operational Thrust Ratings
o Support Customer Teams in the fleet management of thrust and contractual terms and conditions.
o Support teams in contractual dispute and alignment in reconciliation actions
o Implement and manage special projects, as needed, related to process improvements for the organization.
▪ Responsible for annual forecast and revenue reconciliation including growth plan

Complementary Description

▪ Develop and update training needs for sustainment and increased maturity in Thrust business practices throughout the CFM global team.
o Define key curriculum of topics and tasks associated to successful application of thrust policies and procedures.
o Define task-based programs aligned with the relevant knowledge required for various roles in
Thrust business as well assess team maturity in each role.
o Develop and deploy various training courses and/or media to support training plans required.
o Conduct training of customer teams and various supporting roles to ensure continued application of standards of thrust policy and procedures

Job Requirements

▪ Must possess excellent skill in oral and written communication with all business levels.
▪ Must have strong analytical skills, attention to detail and dedication to accuracy.
▪ Must be proactive, able to work independently and able to work under deadlines
▪ Must be a team player, and able to work close contact with other team members.
▪ Demonstrated ability to work in an international work environment is a plus
▪ Must be able to travel occasionally (including internationally)
▪ High Proficiency with Office, in particular Excel and Power Point
▪ Prior Salesforce experience is a plus
▪ Bachelor's degree in business-related field; master's preferred
▪ 5-10 years relevant work experience, preferably in an aerospace-related field
▪ Experience with management of contracts, customer relationship management and project
▪ Experience with training plan development and training of personnel; in person as well as virtual classroom environment
▪ Noticeable skill in oral and written communication

Specificity of the job

some international travel required

Locate your future workplace

1, Neumann Way OH 45215


Ohio United States

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