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Supplier Performance Manager (SPM)

Supply chain Cincinnati , Ohio , United States Permanent Full-time Bachelor's Degree More than 3 years

Job Description

The Supplier Performance Manager (SPM) is responsible for a portfolio of North American suppliers (on average 10). The SPM overall responsibility is to manage the execution of the contract between the suppliers and Safran Aircraft Engines. Also, to ensure the supplier delivers a satisfactory level of performance; more specifically supply products on time in accordance with the quality requirements and a target price.

Measuring and communicating performance
The SPM is expected to measure the performance of the suppliers in the portfolio. The SPM shall be knowledgeable about the performance, which should be formally communicated to the suppliers and the internal team.

In particular, the SPM will:
- Broadcast regular performance Score Cards.
- Ensure that management, especially at the supplier is aware of performance issues.
- Link the supplier performance to the contractual obligations and calculate penalties or claim when applicable.
- Implement relevant logistic and quality KPIs with the suppliers to anticipate performance problems.
Recovering non performance

The SPM is expected to lead and coordinates the actions to recover the supplier performance to the expected levels (often defined in the contracts). The SPM is expected to visit the supplier frequently to support the performance recovery efforts.
In particular, the SPM will:

1. Characterize the consequences of supplier performance to the downstream supply chain (including Safran assembly line and customers).
2. Define, with the supplier and the Safran team, at the appropriate management level, an action plan to contain and recover nonperformance.
3. Use the contracts to incentivize the supplier to promptly recover. Manage, in coordination with the commercial teams, the claim process when it is relevant.

Assessing and preventing risks of non-performance
The SPM is responsible for identifying and mitigating risks that the suppliers in the portfolio will fail to perform at the expected levels. It will be done with different analysis and by regularly visiting the suppliers' manufacturing locations.
In particular, the SPM will:

1. Lead regular risks analysis with the supplier, including load versus capacity assessment, new products industrialization risks … Those analysis are formally presented by Safran leaders and the suppliers General Managers.
2. Build, with the supplier, a Business Continuity Plan to mitigate occurrence and impacts of major events (fire, flood, explosion …).
3. Manage a plan to reduce supplier risks of nonperformance (reduce occurrence and impact).
4. Define a visit and audit plan, tailored to each supplier.

Complementary Description

Coordinating the Safran team

The SPM is expected to coordinate the Safran internal team working with the suppliers (including: planner, quality engineer, purchaser, and industrialization leaders.). The coordination shall be done at the operation and management levels and will include meeting rituals (yearly, monthly, weekly) with or without the suppliers.

The SPM is expected to contribute to continuous improvements of Safran and Suppliers' in the portfolio. The SPM will rely on the Lean/6 sigma tools to implement action that will:
- increase suppliers production robustness (shorten lead-times, reduce scrap)
- reduce production costs and therefore products prices
- reduce suppliers and Safran carbon footprint
Support activities
As a local representative of Safran Aircraft Engines, the role of the North American SPM is also to support other Safran locations (especially from France) and to be in contact with the suppliers. As a result, the SPM tasks might extend beyond the standard activities.

Job Requirements

Applicants must hold a Bachelor degree. The preferred candidate will hold either a Master of Science (M.S.) or a Master of Business Administration (MBA).

Plus if applicant has some relevant experience.

• Business Skills:

The applicants must have at least one of the following experience in an industrial environment (preferred Aerospace or automotive):
- Experienced in operation management
- Experienced in Supply Chain management
- Experienced in project management

The applicants must be familiar with the LEAN principles (preferred Green Belt certified).
The applicants must be able to manipulate data and be efficient in Excel.

• “Soft” Skills:

Excellent communication skills (ability to summarize and convey complex messages).
Resilient to stress and pressure (that could result for performance crisis).
Focused on innovation and problem solving.
Integration within Safran

The SPM will report to a North American SPM Manager. Applicant will also interact with one or several commodity SPM Managers, based in France and integrated in Safran Aircraft Engines purchasing organization.

Specificity of the job

Overall the SPM is expected to spend ~30% of his/her time visiting suppliers.

logo safran

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 79,000 employees and sales of 16.5 billion euros in 2020 and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran undertakes research and development programs to maintain the environmental priorities of its R&T and Innovation roadmap. Safran ranks first in Forbes's 2020 list of the World's Best Employers for its sector. Safran Aircraft Engines designs, produces and sells, alone or in partnership, commercial and military aircraft engines offering world-class performance. Through CFM International*, Safran Aircraft Engines is the world's leading supplier of engines for single-aisle mainline commercial jets. The company is also fully responsible for the design, development and production of the M88 and M53 engines for the Rafale and Mirage 2000 fighters, respectively, and will be the systems integrator for the engine powering Europe's New-Generation Fighter. *CFM International is a 50/50 joint company between Safran Aircraft Engines and GE.