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Contracts Manager - Spare Engines Lead

Administrative Cincinnati , Ohio , United States Permanent Full-time Bachelor's Degree More than 5 years

Job Description


Manage customer contracts for the supply of aircraft engines and be responsible for associated business processes.

Job Description:

 Lead CFM Contracts activities related to contract fulfillment for spare engines as follows:
o Act as the team focal for CFM joint venture parent companies' Business Operations and customer teams for Spare Engines and related processes.
o Work with Business Operations to define yearly production and sales goals, and development of opportunity pipeline.
o Drive behaviors of other teams to manage their role in the transaction.
o Manage weekly newsletter and reporting to stakeholders.
o Lead the development / enhancement of any processes related to Spare Engines or digital tools (with IT leader).
o Organize and lead various spare engine-related meetings.
 Manage all aspects of Spare Engine orders and deliveries
o Process and manage all incoming purchase orders and related financial transactions.
o With the customer teams, proactively guide customers through the spare engine ordering and delivery process.
o Track and report customer contract fulfillment and report to other stakeholders.
o Support the process for issuance and tracking of service credits and impact on new engine contracts.
 Implement airline customer contracts:
o Manage and administer certain terms and conditions of the airline customer contract.
o Summarize and communicate customer contract requirements.
o Track any financial transactions in digital tools.
o Facilitate the relationship between CFM stakeholders and the airline customer.
 Support sales and legal teams as required during proposal and contract negotiations with airline customers
o Review contract language, both in form and substance.
o Develop internal positions in response to airlines requests.
 Support company business initiatives and issues
o Serve as Contracts focal point for company-wide programs and participate in cross functional teams.
o Support development of operating practices for company-wide distribution,
o Support ongoing performance improvement projects to digitize and lean internal processes.
 Provide data for periodic reviews and various management reports
o Establish and update information for management reports
o Proactively leverage digital tools for reporting.
 Potential additional responsibilities (role expansion) related to support of thrust upgrade sales
o Work with commercial teams (Sales and customer support managers) to identify new data-driven business opportunities
o Track sales activity and provide reporting on success rate to stakeholders
o Work with customer or sales teams to create offers (pricing and related contracts).
o Process customer purchases and delivery of thrust upgrades.
o Define and administer contractual terms/processes applicable to thrust usage and aftermarket thrust products.
 Complete company required training as well as training for an individual growth plan

Job Requirements


 Bachelor degree in business-related field (MBA a plus)
 5-10 years relevant work experience, preferably in an aerospace-related field
 Experience with management of commercial contracts, preferably in an aerospace-related field
 Experience in project management
 Experience in customer relationship management
 Demonstrable skill in oral and written communication
 Experience or strong desire to work with teams and customers from different countries and cultures


 Must have strong analytical skills and ability to manage multiple topics concurrently in fast-paced environment.
 Must have ability to work in an international environment and possess excellent customer interaction skills.
 Must understand basic contract language and be able to draft basic commercial contract language
 Must be able to communicate effectively with all organizational levels
 Must be able to travel occasionally
 French language a plus
 Prior Salesforce experience a plus

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Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 79,000 employees and sales of 16.5 billion euros in 2020 and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran undertakes research and development programs to maintain the environmental priorities of its R&T and Innovation roadmap.

Safran ranks first in Forbes's 2020 list of the World's Best Employers for its sector.

Safran Aircraft Engines designs, produces and sells, alone or in partnership, commercial and military aircraft engines offering world-class performance. Through CFM International*, Safran Aircraft Engines is the world's leading supplier of engines for single-aisle mainline commercial jets. The company is also fully responsible for the design, development and production of the M88 and M53 engines for the Rafale and Mirage 2000 fighters, respectively, and will be the systems integrator for the engine powering Europe's New-Generation Fighter.

*CFM International is a 50/50 joint company between Safran Aircraft Engines and GE.

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