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Quality Manager

Quality Gloucester , England , United Kingdom Permanent Full-time

Job Description

• Responsible for the maintenance of the Quality Management System
• Management of the overall needs to regulatory compliance and interface with regulatory institutions (CAA, FAA, EASA, TCCA, etc…); ensure Quality Assurance meets the requirements of the AS 9100 standard
• Liaison with all areas of the business on all matters relating to quality systems, procedures, direction, processes, including Quality Assurance implementation and maintenance
• Management of key measurements for Quality performance (measure and report Cost of Non-Quality, defects parts per million etc)
• Management of both internal and external audits, in accordance with agreed schedules, and production precise timely reports
• Responsible for activities related to the identification, tracking and resolving of all quality problems
• Assisting with the interaction of all customer complaints to provide ongoing communication with timely involvement, review and action to address these issues
• Provision of coaching on quality improvement and relevant tools (PDCA, Root cause analysis, 8D); provide training for Quality Assurance implementation through the company.
• Provision of Human Factors training to all employees
• Reviewing when required approved maintenance data and specifications to ensure quality and reliability requirements are addressed
• Providing Quality Assurance personnel with assistance and training to ensure acceptable quality performance
• Providing a direct communication link with company senior/middle management and coordinating with all departments for quality problem resolution.
• Managing/Participating in customer and regulatory quality audits
• Ensuring the training of the inspectors and signatories in conjunction with the requirements of the various regulations.
• Management of the Process Excellence framework, training delivery and maintenance of the training/skills matrix, including competence reviews aligned to the 4* framework.
• Participating in customer purchase orders and subcontract reviews
• Following up with customers on trials and corrective actions
• To act as the Site Risk Representative, linking in the SLS Risk Manager, providing support and guidance on the Safran Enterprise Risk Management
• To act as the Site Records and Archives Manager

Job Requirements

• In-depth knowledge of Aerospace Regulations e.g EASA, FAA, AS 9100 etc
• In-depth knowledge of Aerospace Requirements e.g. AD;s AC;s SB;s CMM;s, SOPM's etc
• Internal Audit quality qualification, IRCA preferred
• Member of CQI or equivalent experience
• Preferred AS9100 Lead Assessor
• EASA Part 145, FAA 145 auditor
• Experience of working at all levels including both internal & external customers
• Experience of dealing with regulatory authorities is essential
• Lean skills/experience such as Six Sigma, Kaizen 5s
• You will be confident, driven, an excellent communicator with a hands on approach
• Strong statistical and analytical skills
• Excellent problem-solving skills
• Accuracy and rigour, detail-orientated

Specificity of the job

Occasional travel will be required UK and Europe

Locate your future workplace

Meteor Business Park Cheltenham Road East GL2 9QL


England United Kingdom

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Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 76,800 employees and sales of 15,3 billion euros in 2021 and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran undertakes research and development programs to maintain the environmental priorities of its R&T and innovation roadmap.

Safran was ranked as the world's third best employer in its sector by Forbes magazine in 2021.

Safran Landing Systems is the world leader in aircraft landing and braking systems. The company has partnerships with 20 airframers in civil, regional, commercial and military transport, and supports 27,000 aircraft.

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