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Corporate Service Engineer

Published
Company : Safran Helicopter Engines Job field : Customer services and support Location : Singapore , Singapore Contract type : Permanent Contract duration : Full-time Required degree : Bachelor's Degree Required experience : More than 5 years Spoken language(s) : English Fluent
Published

Job Description

Provide technical support to the Front Offices:
- Provide technical solutions to difficulties faced by operators/customers/Front Offices
- Perform visits to prominent operators/customers for technical reviews
- Analyse and issue Technical Agreements to keep engines in service
- Analyse downloaded engine data and parameters as required
- Present SAFRAN Helicopter Engines (HE) products and services during Symposiums and Customer Councils

Ensure product safety, reliability and improvement through the following activities:
- Lead investigations for in-service events
- Gather and analyse return of experience from the field and conduct investigations as required
- Review Health Monitoring Data for operators/customers under contract
- Perform ad-hoc customer visits to as part of crisis management

Support the SAFRAN HE business requirements:
- Lead cost optimization projects
- Participate in digitalisation projects
- Involve in contracts and program management review between Corporate and FO

Job Requirements

- Degree in Aerospace/Mechanical Engineering or equivalent
- More than 5 years' experience in technical support, customer facing or MRO roles
- Good working knowledge in Gas Turbine Engines and/or Helicopter Systems
- Ability to work in a multi-project and cultural environment
- Excellent interpersonal and communication skills (both written and oral)
- Demonstrated ability to work in a highly dynamic environment and in a team setting
- Proven track record for resolution of engineering issues
- Confident to present in front of an audience or customers
- Good working knowledge in MS Office applications

Specificity of the job

Travel between 4 to 10 times annually

Locate your future workplace

Seletar Aerospace Link, Seletar, Central 797565

Singapore

Singapore

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92,000
employees worldwide
27
Number of countries where Safran is located
35
business area families