Warning This site is not recommended for Internet Explorer browsers. Please use another web browser to get a better experience.

Tech Pubs/PSE/ILS Manager

Published
Safran Landing Systems Customer services and support Ontario , Ontario , Canada Permanent Full-time College/ Technical Diploma/ Associates Degree More than 3 years
Published

Job Description

Tech Pubs/PSE/ILS Manager

Complementary Description

- Manage the tech pubs team in delivering in-service maintenance documentation including Component Maintenance Manual (CMM), AMM (Aircraft Maintenance Manual), Service Bulletins (SBs) and SLs (Service Letters).
- Manage, prepare and plan in-service interchangeability documents.
- Investigate and respond to customer Service Requests and document User Comments
- Generate monthly KPIs in preparation for monthly Tech Pubs reviews and quarterly reviews with CS Exec.
- Manage internal and external tech pubs budget with quarterly reviews with programs team
- Manage external supplier providing tech pubs support to Safran LS.
- Manage Technical Events (TEs) and Monitor Technical Files (MTFs) from root cause investigation to solution deployment through PCD-SLS-637 and report through multi function reviews
- Support customer technical queries.
- Report monthly TE performance according to customer commitment and closure forecast dates.
- Manage the in-service repair concession and invoicing process through the Electronic Trading Architecture (ETA) and PCD-TOR-000108.
- Manage, create and update CS maintainability deliverables for ILS/LSA on new development programs, including MSG3, Level of Repair Analysis (LORA) and Maintenance Task Analysis (MTA)

Job Requirements

- Support and lead the CS function on development programs IPTs
- Support monthly program reviews
- Support in-service reliability reviews for sustaining programs (787 excluded)

Locate your future workplace

574 Monarch Avenue Ajax L1S 2G8

Ontario

Ontario Canada

Copy Address
76,800
employees worldwide
27
Number of countries where Safran is located
35
business area families
  • © Safran