Sales & Program Manager - Military Products


Key information

Program / Customer Relations
Professional, Engineer & Manager
Wall township, New Jersey, UNITED STATES
Regular Full time, Full-time
Bachelor's Degree
More than 5 years

Job description

The sales & program manager is responsible for ensuring compliance with objectives set by company management and contractual commitments made to the customer. As such, the sales & program manager is the owner of the business plan and has financial authority for the program, in accordance with the associated delegations of responsibility.
The sales & program managers :

  • - establishes the framework and conditions for smooth execution of the program
  • - pass on the program objectives to the company's functional departments, within their delegated scope of responsibility
  • - are responsible for managing the program team
  • - manages all aspects of the program, including performance, cost, quality and lead-time aspects
  • - ensure that information shared with the customer is consistent
  • - interface with the customer base to identify sales opportunities, develop action plans and grow the business
1. Pilot development programs and sustaining programs
  • - Program Plan/Input and management (Task definitions, time frames and manpower requirements);
  • - Develop and drive program objectives regarding Quality, Cost, Schedule, Technical Performance and Customer Satisfaction;
  • - Analyze and address risks and opportunities of the program;
  • - Responsible for periodic program reviews (including Lessons Learned meetings) during the overall lifecycle;
  • - Monitor problem solving, drive root cause analysis and recovery plans definition when needed;
  • - Coordinate interactions between departments to ensure the delivery of production and aftermarket activities, on-time, at the right level of quantity and quality;
  • - Conduct and prioritize program changes;
  • - Continuously evaluates the business case and drives continuous improvement initiatives;
  • - Responsible for the contractual requirements and commercial performances.
2. Responsible for the bib/no bid phase (or management decision for an internal R&D project)
  • - With the sales manager, analyze the customer's needs and expectations and develop the business case;
  • - Coordinate the development of the non-recurrent and recurrent cost targets in relation with internal teams, reviews for completeness and drives questions/improvements;
  • - Create the Program Management plan (deliverables, program schedule, stakeholders,
    • …);
  • - Ensures completeness of the SOW compliance matrix;
  • - Coordinate activities to prepare the recurring costs, nonrecurring costs, schedule and proposal.
3. Drive interfaces with the customer during the overall life cycle of the program
  • - Drive the relationship between customer and the Integrated Program Team (IPT);
  • - Develop strong relationships with key customer personnel;
  • - Organize regular reviews with the customer;
  • - Communicate the voice of the customer within the organization;

Complementary description

4. Lead the Integrated Program Team (IPT)

  • - Lead the IPT to meet the program objectives,
  • - Management of direct reports, where required,
  • - Matrix reporting from other sub-departments representatives (Model Shop, Drafting, Technical Publications, Configuration Control, QA, Manufacturing, OEM Sales and purchasing)
  • - Coordination of cross-functional management team.
5. Drive program performance indicators
  • - NRC, RC, Margins, On-Time to Gate Adherence, monthly dashboards;
  • - Sustaining program dashboard
  • - Develop future planning for assigned program
  • - Any other reports requested.
6. Develop and implement action plans to grow the business
  • - Manage business partners and consultants and propose strategic relationships to grow the business
  • - Identify sales opportunities, develop, implement and follow-up on action plans to grow the business
  • - Develop forecasts and opportunities lists for long term growth of the business
7. Other duties as assigned.

Job requirements

  • • BS, Technical Concentration
  • • Masters in Engineering Management a plus.
  • • 5+ years of product development, project management or program management support experience required.
  • • Good communicator, integrator and team player.
  • • Project Management: scheduling, project management tools, risks and opportunities management, problem solving.
  • • Leadership skills, communication abilities (oral and written), rigor, organizational skills, tenacity, ability to face pressure
  • • Ability to analyze and summarize information
  • • Technical knowledge: airworthiness (+ Safety Management System), engineering knowledge on products, financial and budget follow-up, industrial organization knowledge, aerospace knowledge
  • • Experience with military products and/or U.S. government contracts

Specificity of the job

Travel required, estimated at less than 25%
Expected US travel, with periodic international travel, as required
Support customer visits and trade shows

Company information

Safran Aerosystems

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 79,000 employees and sales of 16.5 billion euros in 2020 and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran undertakes research and development programs to maintain the environmental priorities of its R&T and Innovation roadmap.

Safran ranks first in Forbes's 2020 list of the World's Best Employers for its sector.

Safran Aerosystems is a world leader in evacuation slides and oxygen systems. It is also a major supplier of safety systems, as well as fluid systems for airplanes and helicopters.

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