STAGE - Expérience Clients H/F

2020-10-01T14:14:34.793

Key information

Customer services and support
Program / Customer Relations
Student
Corbeil-essonnes, Ile De France, FRANCE
Internship / Student, Full-time, 6 mois
Master Degree
First experience
2020-84358

Job description

Le service "Expérience clients" de la Division des Moteurs Militaires
cherche à promouvoir l'Excellence Client et à développer son offre de services. Le service "Expérience Clients" est un service récent qui est dans sa phase de ramp-up. Le "catalogue de services" est la première étape pour formaliser et centraliser les prestations disponibles chez SAFRAN, permettant aux forces de vente de disposer de ces informations et de les proposer aux clients utilisateurs sur la France comme à l'Export. Dans le cadre de votre stage, vous serez amené(e) à:

  • - Développer/valoriser les nouveaux services
  • - Participer à la réalisation des documents marketing des nouveaux services (Fiche marketing des services, Flyer, Story board, Vidéo ...)
  • - Participer au maintien et à la mise à jour du catalogue des services
  • - Prendre en compte les retours d'expérience pour l'amélioration continue des services et de la qualité des informations présentes dans le catalogue

Complementary description

Catalogue destiné à informer l'interne et les clients sur l'offre de service Safran

Job requirements

BAC+5 marketing ou équivalent

Specificity of the job

Limité aux déplacements SAFRAN Aicraft Engines de Corbeil, Villaroche et Montereau

Company information

Safran Aircraft Engines

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 81,000 employees and holds, alone or in partnership, world or European leadership positions in its core markets. Safran undertakes research and development programs to maintain the environmental priorities of its R&T and Innovation roadmap.

Safran is featured on the "Happy at work" rankings. The Group places fourth on the Capital ranking for best employers in France.

Safran Aircraft Engines designs, develops, manufactures and markets, either on its own or in collaboration with partners, engines for commercial and military aircraft, to the best levels of performance, reliability and environmental friendliness. Through CFM International (a 50:50 JV between Safran Aicraft Engines and GE), the company is also the world leader in short- and medium-haul aircraft propulsion systems.

Hit enter to search or ESC to close