Safran SLS Singapore - Technical Support Executive in Beijing


Key information

Customer services and support
Program / Customer Relations
Beijing/北京, CHINA
Regular Full time, Full-time
Bachelor's Degree
First experience
Chinese Fluent, English Fluent

Job description

  • • Attend to technical/engineering enquiry from airline customers, Airframers and repair agencies.
  • • Manage technical investigation and liaison with OEM Product Support Engineers.
  • • Render support to the Customer Support Manager/Customer Support Director.
  • • Perform Aircraft-on-ground (AOG) support function during weekends & public holidays on a rotation basis within the team.
  • • Able to perform any Adhoc duties when required
  • • Able to travel to visit customers within Asia Region

Job requirements

  • • Possess good communication skill and proficient in English.
  • • Fluent in Chinese is a plus.
  • • Able to work efficiently in a team-based environment.
  • • Proficient in using MS Office (Words, PowerPoint and Excel)
  • • Must be willing to commit in performing AOG support function during weekends & public holidays. (Pay Allowance provided)
  • • Able to travel for possible up to one month for Placement Programs in UK, Canada and France.
  • • Able to work independently and has initiative to take on additional roles and projects

Company information

Safran SA

Safran is an international high-technology group, operating in the aircraft propulsion and equipment, space and defense markets. Safran has a global presence, with more than 92,000 employees and sales of 21 billion euros in 2018. Working alone or in partnership, Safran holds world or European leadership positions in its core markets. Safran undertakes Research & Development programs to meet fast-changing market requirements, with total R&D expenditures of around 1.5 billion euros in 2018.

Safran is ranked among the Top 100 Global Innovators by Thomson Reuters and is featured on the "Happy at work" rankings. The Group places fourth on the Universum ranking for the favorite companies of newly-qualified engineers in France.

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