Safran SLS Singapore - Commercial Support Executive in Beijing


Key information

Customer services and support
Program / Customer Relations
Beijing/北京, CHINA
Regular Full time, Full-time
Bachelor's Degree
First experience
Chinese Bilingual, English Fluent

Job description

  • • Process Customer Purchase Orders via SAP systems
  • • Provide timely response to customer queries via phone/email
  • • Perform Global AOG duties during weekdays, weekends and Public Holidays
  • • Providing after-sales reports
  • • Support Customer Support Managers/Directors
  • • Coordinate Working Party or Tool Loan support for Customers
  • • Provide contract/agreements to customers for:
o Working Party Support
o Tool Loan
o Landing Gear Loan
  • • Provide Request for Quotation (RFQ) to customers for all Safran Landing System Products
  • • Invoicing of Customers for working party/ tool loans/ Landing Gear loans

Job requirements

  • • Knowledge of Airline Operation in terms of Procurement
  • • Experience with written and verbal communication with external Customers
  • • Knowledge of SAP
  • • Proficient with Microsoft Office (Excel, PowerPoint, Word and Outlook)
  • • Good Communication and Writing Skills
  • • Able to work in a High fast pace environment
  • • Good Initiative
  • • Meticulous and Competent

Company information

Safran SA

Safran is an international high-technology group, operating in the aircraft propulsion and equipment, space and defense markets. Safran has a global presence, with more than 92,000 employees and sales of 21 billion euros in 2018. Working alone or in partnership, Safran holds world or European leadership positions in its core markets. Safran undertakes Research & Development programs to meet fast-changing market requirements, with total R&D expenditures of around 1.5 billion euros in 2018.

Safran is ranked among the Top 100 Global Innovators by Thomson Reuters and is featured on the "Happy at work" rankings. The Group places fourth on the Universum ranking for the favorite companies of newly-qualified engineers in France.

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