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Technical Services Manager

Quality Grand Prairie , Texas , United States Permanent Full-time Bachelor's Degree More than 3 years

Job Description

The Technical Services Manager is responsible for the completion of key CFM 56 engine documentation projects on time and within scope as assigned by the Sr. Manager Technical Services. This position will follow the assigned work plan, meet day-to-day short-term objectives and resolve issues through immediate action or short-term planning.

Essential Functions/Responsibilities

• Responsible for reviewing engine files to ensure compliance with industry standards and internal policies, before granting a technical approval.
• Research, prepare, review and complete engine technical reviews.
• Utilization of O.E.M. engine shop manual, specialized instructions and regulatory requirements to assess engine status.
• Responsible for daily engine file review in accordance with work instructions.
• Implement and maintain operating plans / strategies for each assigned program or engine.
• Ensure accuracy of documentation and work with seller/consigner to correct documentation as required.
• Responsible for resolution of issues related to the technical approval process, including traceability issues.
• Understands ISO, ASA and regulatory requirements.
• Communicate progress and status to their Manager and appropriate departments.
• Continuously strive to strengthen and refine department effectiveness.
• Identify problems and make recommendations / solutions for completing all project objectives.
• Has authority to act at his/her own discretion, with short-term review by the Sr. Manager of Technical Services.
• He/she will coordinate with other CFM Materials internal departments to ensure all aspects of each project are compatible with client's needs.
• Ability to work directly with clients.

Job Requirements


• Knowledge of aircraft turbo jet engines and components operation.
• Experience working with jet engine technical documents and records.
• Well organized, critical thinking, ability to analyze technical data.
• Ability to work under pressure and on multiple projects at the same time in a fast-paced environment.
• Strong oral and written communication skills.
• Sound technical judgment.
• Ability to effectively interface with all levels of internal and external customers.
• Ability to maintain confidentiality about the company's activities and actions plans.

Required Education and Experience

• College degree from an accredited university or college or a high school diploma/GED with at least 4 years of experience in a maintenance or repair department in an aviation or aerospace company.
• Capable of preparing, coordinating, and maintaining accurate detailed documentation necessary for technical approval.
• Knowledge of Aviation/aerospace documentation and requirements.
• Advanced level in Microsoft Word, Excel, Access, PowerPoint and Outlook.

Preferred Education and Experience

• A&P License.
• Willing to obtain a Six-Sigma Green Belt certification.
• Knowledge of the CFM56 engine product lines and general aerospace rules and requirements.
• Knowledge of the ISO9001/ASA-100 standards and general Quality methods and tools.
• Advanced level in Microsoft Word, Excel, Access, PowerPoint and Outlook.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Lifting of boxes or parts weighing up to 50lbs may be required on an occasional basis.

Specificity of the job

Travel may be required up to 10% including international travel

logo safran

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 79,000 employees and sales of 16.5 billion euros in 2020 and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran undertakes research and development programs to maintain the environmental priorities of its R&T and Innovation roadmap. Safran ranks first in Forbes's 2020 list of the World's Best Employers for its sector. Safran Aircraft Engines designs, produces and sells, alone or in partnership, commercial and military aircraft engines offering world-class performance. Through CFM International*, Safran Aircraft Engines is the world's leading supplier of engines for single-aisle mainline commercial jets. The company is also fully responsible for the design, development and production of the M88 and M53 engines for the Rafale and Mirage 2000 fighters, respectively, and will be the systems integrator for the engine powering Europe's New-Generation Fighter. *CFM International is a 50/50 joint company between Safran Aircraft Engines and GE.