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Program Manager

Programme Dubaï , Singapour CDI Temps complet BAC+3, BAC+4 Supérieure à 5 ans Anglais Courant

Description du poste

1) Occupational Summary:

To ensure the successful execution of all aftermarket opportunities and technical support issues to meet our customer expectations and the Company's business objectives.

2) Duties and Responsibilities (essential functions):

• To ensure the successful delivery of any technical or commercial projects including TCSA/Cabin Care/Stock Mgmt, to fully meet the customers' expectations and the Company's business objectives.
• To lead the progress of any technical/engineering project including any product improvement ensuring it is executed to a defined process, on time and on budget.
• Be the customer's escalation point to manage any trouble shooting/resolution actions.
• Develop effective working relationships with the customers and within internal functions.
• Creation of commercial proposals using functional leads and executing a coherent plan to deliver any identified opportunity.
• Conduct customer reviews and obtain a formal feedback pack to ensure any technical/commercial issue is resolved, the airline perception is a positive one and any further opportunities are formalized.
• Provide to the customer regular rolling progress reports on any project and schedule performance of key work packages.
• Set-up comprehensive and structured management and KPI reviews and drive contractual compliance and improvement actions to meet targeted financial and operational performance.
• Clear accountability for managing and communicating all aftermarket inputs and actions for any project and program within each of the Prompt (gateway) toll gates including Entry into Service.
• To effectively manage any potential impact to Engineering Change Requests (ECR's).
• To effectively manage any identified Program risks and resolutions including any obsolescence incurred or potential obsolescence.

Description complémentaire

• Extensive demonstrable experience of programme management in an aerospace or similarly highly engineered product environment
• Commercially astute with a proven track record of delivering complex and high value projects.
• Customer-focus

Exigences du poste

• Exceptional business and commercial awareness
• Polished and persuasive written and verbal communication skills
• Confident, with the ability to work and liaise within the industry, up to and including Executive level
• Strong leadership skills with the ability to develop, support and motivate others to perform beyond their own level of expectation
• Solid organization skills with the ability to plan and consistently achieve challenging deadlines
• Tenacious, determined and motivated by achievement of targets
• Ability to work under pressure with challenging timescales in a fast paced environment
• Champions a continuous improvement mindset
• Ambitious, resourceful and driven to succeed
• Competent user of MS Office packages, including MS Excel and Project
• Full Driving licence holder

Spécificité du travail

• Flexibility and willingness to travel oversees for extended durations and at short notice

logo safran

Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 79 000 collaborateurs pour un chiffre d'affaires de 16,5 milliards d'euros en 2020, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran s'engage dans des programmes de recherche et développement qui préservent les priorités environnementales de sa feuille de route d'innovation technologique. Safran est classé meilleur employeur mondial 2020 dans son secteur par le magazine Forbes. Safran Seats est un des leaders mondiaux des sièges d'avions, pour équipages et passagers. 1 million de sièges fabriqués par Safran Seats sont actuellement en service dans les flottes aériennes mondiales.