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Inside Sales and Customer Service

Publié
Société : Safran Electrical & Power Domaine d'activité : Support et services client Emplacement : Sl1 4ry , Angleterre , Royaume-Uni Type de contrat : CDI Durée du contrat : Temps complet Statut professionnel : Ouvrier Langue(s) parlée(s) : Français Intermédiaire
Publié

Parlons de votre future mission

At Safran, we're at the forefront creating a more sustainable aviation and making the world a safer place. It's easy to overlook the incredible amount of technical skills, expertise and co-ordination required to create and maintain an aircraft. At Safran, we never take it for granted. From commercial aviation to defence, our people's talents and skills come together to make the feat of flying possible. Here, you can create an impact you're proud of, where you're rewarded for your dedication and willingness to learn. Our people are at the heart of Safran.

Behind every safe journey, there's a person who made it possible. And for every one of our employees, we offer a range of benefits, and training and development. Join Safran and discover what we could achieve, together.

Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call.

Et en complément ?

Essential Duties and Responsibilities

To process enquiries according to the agreed procedures
Support the sales team with the enquiry process, book and monitor enquiries for allocated house accounts and issue quotation in in line with the sales processes where applicable
Follow up either directly with the customer or via the sales team until either an order is obtained or information is available as to the customer's intentions
Answer customer queries with regard to enquiries in progress and liaise with other departments wherever necessary, including focusing on any special commercial Terms and Conditions, bringing problems to the attention of Management

Parlons de vous

Qualifications/Requirements

• Language skills
Fluent English, French preferable

• Mathematical skills
Strong level required

• Personal Skills
Interpersonal skills, leadership, interaction with other departments, able to work under pressure, disciplined, assertive, proactive and reliable, Effective team player

• Experience – Technical Skills
• Able to confidently Quote/ Enter / Amend Orders and manage order backlog
• Critical thinking and problem solving
• Organized and responsive, Ability to manage priorities
• Possesses knowledge of products, parts and pricing
• Experienced with Export Control
• Confident user of M3
• Can analyse data and draw correct conclusions. Global view & can see the bigger picture.
• Able to negotiate with customers
• Strong skills within Excel

Quelques précisions

No travel required

Localisez votre futur site

220 Bedford Ave Slough

Sl1 4ry

Angleterre Royaume-Uni

92 000
collaborateurs dans le monde
27
pays dans lesquels Safran est présent
35
familles de métiers