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Product Support Engineer

Safran Landing Systems Support et services client Gloucester , Royaume-Uni CDI Temps complet

Parlons de votre future mission

The Product Support Engineering team is responsible for the technical support of our Landing
Gear products in-service. You will be responsible for providing a first class level of customer
support to ensure our customer's (airlines/MROs) operations are maintained. To achieve this
you will need to form strong relationships with both internal and external teams, and drive for
the best solution.
A role in the PSE team offers –
• Opportunities to provide key technical information and solutions to our customers during
airline/airframer visits and at our biennial global airline conferences
• Possibilities to develop within the team as well as gaining vital in-service experience to
further your career within Safran Landing Systems. Previous PSEs have gone on to become
Programme Chief Engineers, Product Support Managers and Customer Support Managers to
name but a few.
• A real responsibility and opportunity to make a difference – through managing Technical
Events (a big part of our role) you will take the lead of multi-functional teams to identify the root
cause of problems and support modifications to shape our Landing Gear of the future.

Et en complément ?

Below are the key responsibilities of the role. Please note these are not limited to:
• Understanding airworthiness and regulations
• Programme management support
• Technical liaison, engineering support and incident management
• Technical publications compilation/review – CMM/SB/SIL
• Technical support to airframer/customer support centres/airlines
• Managing investigations and supporting associated modifications
• Generating bespoke documentation

Parlons de vous

Ability to work successfully within a team
· Have a strong mechanical engineering background (degree desirable, but not essential)
· Have a customer mindset mentality & take pride in delivering a quality solution to our
· Be able to manage a changing workload and tasks on a daily basis
· Be able to form & maintain strong relationships
· Have good problem solving skills
· Have the ability to take own initiative and have a proactive approach
· Have excellent communication skills

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