TLS Product Support Engineer I

Job Location: Twinsburg

The TLS Production Support Engineer will be responsible for working within a team to complete technical assignments in support of production, design, test and other engineering activities related to electronic assemblies and generator designs for use in various aircraft categories.

Essential Duties and Responsibilities:
•Provide production technical support and complete resolution of issues for in-service and legacy products
•Perform product troubleshooting and lab testing
•Preparation of dispositions for product non-conformance, following the investigation, and development of substantiating data as required.
•Regularly liaise with manufacturing and suppliers to clarify and provide engineering input during the manufacturing process
•Monitor troubleshooting trends on product lines and use of first pass yield data to direct design related improvements to product lines
•Travel requirements: Occasionally be required to travel, both domestically in the United States and internationally (less than 10%)
•Adhere to safe work practices and contributes to the evolution of the health, safety, and environmental program and culture
•Other duties may be assigned
•Evening and/or weekend hours may occasionally be required

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•While performing the duties of the position, the employee is regularly required to sit, use hands and fingers, handle and feel, and reach with hands and arms
•The employee will occasionally lift and/or move objects up to 40 pounds
•May involve long periods of sitting
•May require prolonged repetitive use of upper extremities.

Work Enviornment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is split between office, laboratory, and manufacturing/fabrication. The noise level in the office is typically quiet while the noise level in the lab/manufacturing/fabrication environment can occasionally require either vision or hearing protection (or both).

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Expierience:
•A Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or equivalent
•A minimum (0 – 3) years' experience in design, manufacturing, and assembly in a regulated industry

Knowledge/Skills:
•Experience with non-conforming product and MRB processing
•Experience and hands-on capability with troubleshooting and solving technical problems related to manufacturing and assembly defects
•Experience with basic tooling including measuring equipment, drawing interpretation and geometric dimensioning and tolerancing (GD&T)
•Experience with SolidWorks or equivalent CAD package
•Ability to work on multiple assignments with shift in prioirities
•Ability to interpret complex information and convey a simplified message to team members of varying technical expertise
•Structured problem solving techniques
•Continuous improvement mindset

Preferred Skills:
•Experience in a production environment
•Preferred previous experience with mechanical and/or electrical assemblies
•Some mechanical and/or electrical design experience a plus

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. “Green Card Holder”), Political Asylee, or Refugee.

•Travel requirements: Occasionally be required to travel, both domestically in the United States and internationally (less than 10%)