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Product Support Technician M/F

Publié
Fabrication / Montage / Réparation Santa Maria , North Carolina , États-Unis CDI Temps complet Supérieure à 3 ans
Publié

Description du poste

Job Summary:
Work with Customer's Operations team to support daily systems operations and trouble shoot issues. Support the repair of Safran Cabin interior parts. Serve as a technical liaison to the customer and facilitate the incoming goods receipt process, mitigating any cosmetic defects to expedite the process. Engage with Safran Cabin Team Members to effectively support the delivery of assemblies. This role will be based at the customer's site.

Summary of Duties:
• Support airframe OEM in troubleshooting and resolving non-conformance conditions including troubleshooting, repair, modification, and testing of noted Cabin products
• Support implementation of service bulletins
• Provide clear communication to OEM personnel regarding concerns, questions, and function of products
• Meet all OEM airframe policies and procedures while fulfilling assignment
• Serve as Quality representative designee
• Use precision test equipment, including those used to diagnose and perform functional tests on components and assemblies
• Complete repair records or other paper work associated with product support activities
• Complete and apply all training required by the product OEM
• Provide training and support to OEM personnel

Exigences du poste

Qualifications:
Education: High School Diploma or equivalent

Experience: Minimum 3 years' experience in manufacturing, including experience in aerospace or with OEM

Computer Skills:
• Basic knowledge Microsoft Office (Word, Excel, PowerPoint)
• Demonstrated proficiency with ERP System

Other Skills:
• Knowledge of airline regulatory requirements
• Ability to work independently and follow through on assignments with limited direction.
• Strong organizational, time and project management skills in a Lean environment.
• Effective oral and written communications skills
• Demonstrated ability to handle multiple projects and assignments with accuracy and excellent attention to detail
• MUST be willing & able to support all overtime requirements (often with short or no notice)

logo safran

Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 79 000 collaborateurs pour un chiffre d'affaires de 16,5 milliards d'euros en 2020, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran s'engage dans des programmes de recherche et développement qui préservent les priorités environnementales de sa feuille de route d'innovation technologique. Safran est classé meilleur employeur mondial 2020 dans son secteur par le magazine Forbes. Safran Cabin est un leader mondial de l'aménagement de cabines intégrées, de systèmes de restauration à bord et d'équipements de fret.