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On Time Delivery (OTD) Controller

Publié
Support et services client Gainesville , Texas , États-Unis CDI Temps complet BAC+2 Supérieure à 3 ans
Publié

Description du poste

Occupational Summary:

OTD Controller's main mission is to satisfy our customers by closing the gap between their requested date of Spares delivery and 3S Gainesville promised ship dates.

Duties and Responsibilities (essential functions):


A) Manage their dedicated Spares order book according to date requested by customers
B) Manage their commodities for the customers assigned
C) Challenge supply chain and manufacturing operations to close the gaps that may exist
D) Secure delivery times of parts by the supply chain and manufacturing operations in order to meet deadlines requested by customers (CRD)
E) Coordinate and prioritize between front office and suppliers (Supply Chain and internal production)
F) Provide regular reporting of the order book to internal customers (Front Office, PM, Sales, etc.)
G) Set up and monitor KPI's to track the health of the order book
H) Promptly respond to information requests and improvement recommendations
I) Participate in follow up meetings for production and supply chain workshops (QRQC)
J) Prioritize Lines if necessary in consultation with necessary stakeholders
K) Collect and analyze the root causes of delays: initiate and follow the action plan necessary for removing roadblocks with the appropriate support services (Quality, Engineering, Purchasing, Production, etc.)
L) Identify and implement lead time reduction actions
M) Participate in the development of retrofit offers scheduling
N) Performs other duties as assigned.

Exigences du poste

Qualification Requirements:

Knowledge and Skills:
i. Must be proficient in the operation of office computers.
ii. Must have advanced level knowledge of Microsoft Office software products (standard suite of office software products: MS Word, Excel, PowerPoint, Project, et. al.).
iii. Must have ability to efficiently perform multiple tasks simultaneously
iv. Must be able to interface with all departments within the company, as well as multi-cultural outside customers.
v. Sets high standards of performance for self: assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
vi. Able to manage interactions with customers, colleagues and suppliers to foster understanding respect and trust for mutual growth and success.
vii. Able to plan and organize activities over time, integrates all constraints and potential unforeseen events, and meets deadlines.
viii. Provides and communicates relevant information in a timely manner and provides reports on activities.
ix. Utilizes continuous improvement in analyzing actions, problems and creating or suggesting solutions.
x. Must be able to work extended hours as needed.

Education and Experience:
i. Associate Degree in Business or related field is required; or three (3) years of experience supporting sales, marketing or customer relations. Bachelor Degree in Business or related field is preferred.
ii. Minimum of one (1) year of experience. Prefer experience within the Safran Seats organization.
iii. Participates in company training as required.
iv. Experience in a customer related area or proven ability to work well with customers required.
v. Has a wide variety of experience in Manufacturing, Purchasing, Planning and understands the terminology and operating methods.

Spécificité du travail

minimal

logo safran

Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 79 000 collaborateurs pour un chiffre d'affaires de 16,5 milliards d'euros en 2020, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran s'engage dans des programmes de recherche et développement qui préservent les priorités environnementales de sa feuille de route d'innovation technologique. Safran est classé meilleur employeur mondial 2020 dans son secteur par le magazine Forbes. Safran Seats est un des leaders mondiaux des sièges d'avions, pour équipages et passagers. 1 million de sièges fabriqués par Safran Seats sont actuellement en service dans les flottes aériennes mondiales.