Inside Sales Representative M/F

At Safran, we're at the forefront creating a more sustainable aviation and making the world a safer place. It's easy to overlook the incredible amount of technical skills, expertise and co-ordination required to create and maintain an aircraft. At Safran, we never take it for granted. From commercial aviation to defence, our people's talents and skills come together to make the feat of flying possible. Here, you can create an impact you're proud of, where you're rewarded for your dedication and willingness to learn. Our people are at the heart of Safran.

Behind every safe journey, there's a person who made it possible. And for every one of our employees, we offer a range of benefits, and training and development. Join Safran and discover what we could achieve, together.

Key Responsibilities:
Respond to customer inquiries and address concerns to ensure a high level of
customer satisfaction.
Prepare and provide formal quotes for customer RFQs, including pricing
calculations, sell price determination, and delivery timelines.
Ability to interpret technical drawings is considered an asset.
Review customer orders to verify pricing, delivery schedules, special
instructions or requirements, and terms & conditions.
Enter customer orders into the MRP system by creating sales orders.
Prepare and maintain new product forms.
Generate customs documentation for applicable shipments.
Provide occasional reception coverage and support invoicing as needed.
Perform various administrative tasks, including filing and scanning.
Adhere to Safran policies and procedures.

Qualifications & Skills:

Confidently quote, enter, and amend orders while managing order backlog.
Strong critical thinking and problem-solving abilities.
Exceptional accuracy in data entry with keen attention to detail.
Highly organized and responsive, with the ability to manage multiple priorities effectively.
Experience with Export Control regulations (asset).
Excellent written and verbal communication skills.
Professional demeanor with strong interpersonal skills.
Strong organizational and time management skills.
Proven ability to analyze and resolve issues efficiently.
Knowledge of products, parts, and pricing.
Ability to negotiate effectively with customers.
Responsive to both company and customer needs.
Capable of working independently with minimal supervision.
Proficiency in Microsoft Word and Excel.

This position involves working with controlled goods and is subject to Canada's Controlled Goods Program (CGP) regulations. As a result, preference will be given to Canadian citizens and permanent residents who meet the necessary security clearance requirements.

Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 100 000 collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés.
Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2024 » du magazine TIME.

Safran Electrical & Power est l'un des leaders mondiaux des systèmes électriques aéronautiques. La société est un acteur clé dans le domaine de l'électrification des équipements et de la propulsion électrique et hybride. Elle compte 14 000 collaborateurs répartis dans 13 pays.