Service Engineer

2019-07-19T23:28:45.85

Information clé

Maintenance des équipements industriels
Production
Ingénieur & Cadre
Grand prairie , Texas, ETATS-UNIS
CDI, Temps complet
BAC+3, BAC+4
Supérieure à 3 ans
2019-75832

Description de la mission

1.0 Summary of Job Purpose:

Provides Technical Support to Field Representatives & Customers – Maintains visibility on Performance & Reliability of SafranHE engines in service

2.0 Essential Duties and Responsibilities:

  • • Provides Technical Support to Field Representatives & Customers via phone, email, fax and/or visits,
  • • Prepares / validates Technical Agreements under Design Office delegation,
  • • Acts as “in service incident” investigation coordinator (member of the EPE team) & generate investigation report(s),
  • • Develops engines Maintainability – initiates associated maintenance procedures revision,
  • • Analyses removals, Maintains records, & Performs periodic analysis of Reliability for engines in service,
  • • Must have proficiency in written and spoken English
  • • Domestic and International Travel Required: 10 %

3.0 Scopes and Accountabilities:

Defines project objects and develops procedures, identifies problems, and recommends solutions; requests expenditure. Has authority to act at his own discretion, with short-term review by the Director of Engineering Support. Divulging of confidential and/or sensitive information could lead to damage to the reputation and/or competitive posture of the corporation. Errors may lead to high risk of major damage to the organization resulting in the need to create totally new approaches.

Votre profil

4.0 Required Competencies; Education / Knowledge / Skills and Abilities:

  • • Bachelors degree in the field of Aeronautical Maintenance or Engineering or related field required; Master's degree preferred; or two to five years of related experience and/or training; or equivalent combination of education and experience, in the field of Aeronautical Maintenance or Engineering,.
  • • Intermediate Level – Microsoft Office: Outlook, Word, Excel, PowerPoint; and experience with MS Access.
  • • Knowledge of professional practices, sources of information, and rules and regulations that must be interpreted, adapted, and applied to the unique requirements of the organization.
  • • Knowledge of turboshaft engines for helicopters.
  • • Will be exposed to occasional written or spoken French – must be able to grasp its gist.

5.0 Physical Requirements:

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand. The employee is occasionally required to walk; sit and talk or hear.
The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually quiet.

Entité de rattachement

Safran Helicopter Engines

Safran est un groupe international de haute technologie opérant dans les domaines de la propulsion et des équipements aéronautiques, de l'espace et de la défense. Implanté sur tous les continents, le Groupe emploie plus de 92 000 collaborateurs pour un chiffre d'affaires de 21 milliards d'euros en 2018. Safran occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Pour répondre à l'évolution des marchés, le Groupe s'engage dans des programmes de recherche et développement qui ont représenté en 2018 des dépenses d'environ 1,5 milliard d'euros.

Safran est classé dans le Top 100 Global Innovators de Thomson Reuters ainsi que dans le palmarès « Happy at work » des sociétés où il fait bon vivre. Le Groupe est en 4ème position du classement Universum des entreprises préférées des jeunes ingénieurs en France.

Safran Helicopter Engines est le leader mondial de la motorisation pour hélicoptères, avec plus de 72 000 moteurs produits depuis sa création. La société offre la plus large gamme de turbomoteurs et compte 2 500 clients répartis dans 155 pays.

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