Operations Quality Manager

2021-04-06T09:29:17.393

Information clé

Qualité
Performance et support
Ouvrier
Cwmbran, Angleterre, ROYAUME-UNI
CDI, Temps complet
BAC+2
Jeune diplômé/Première expérience
2021-87042

Description de la mission

Working in close cooperation with the Operations Management Team, define and lead the implementation of all aspects of quality assurance for in-production phases of programs.
Internally, managing the Operations Quality Team to provide appropriate resource and skills are deployed to support the Operational throughput of SGB to ensure the required deliverables are completed on time and to the required levels.
Externally, working with the Program Management Team and customers to ensure the delivered product is achieving the customer's specification and quality standard.
The successful candidate will have a wide-ranging knowledge and experience of quality assurance within complex engineering programmes

  • • Be the primary contact for Operations and Program management for in-production quality aspects;
  • • Lead and manage the Operations Quality Team and foster an environment of continuous improvement
  • • Manage and monitor in-production quality KPIs (DPU's, SNCRs, etc) and support/manage corrective actions as appropriate through the use of Root Cause and Corrective Action methodologies;
  • • Ensure that all customer specifications and requirements are taken into account (customer satisfaction);
  • • Monitor in line process capability, review and action accordingly to ensure compliance to drawing/specification
  • • Monitor non-conformities analysis and relevant action plans, communicating to Operations and Program management on quality events of programs (quality escape, concessions etc) and reduce them;
  • • Monitor in-process non conformities (DPU, CONQ), initiate and prioritise continuous improvement activities
  • • Champion QRQC (8D) practice and application within the Operations Quality Team
  • • Liaison with the Supplier Quality Team to ensure all supply issues affecting the FAL are dealt with in a timely manner and with the absolute minimum of disruption to production throughput

GENERAL
Undertake other reasonable duties, in line with business needs and objectives, which are consistent and commensurate with the overall purpose of the position.

Votre profil

  • • Degree level or equivalent in an Engineering / Manufacturing related discipline.
  • • Lean / 6 Sigma knowledge and general improvement tools
  • • Mechanical / Electrical Engineering knowledge
  • • 8D analysis and report writing
  • • Risk Analysis
  • • Understanding of technical drawings/data and improvements between design and supplier (DFM).
  • • Proven experience within a similar role / environment at a management level
  • • Quality and production experience
  • • Competent in MS packages
  • • Problem solving skills (including 8D, 5 whys)
  • • Effective communicator with an ability to establish good working relationships across all departments and with Customers at all levels.
  • • This role requires the job holder to work flexibly by supporting other areas of manufacturing as and when required.

Entité de rattachement

Safran Seats

Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 79 000 collaborateurs pour un chiffre d'affaires de 16,5 milliards d'euros en 2020, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran s'engage dans des programmes de recherche et développement qui préservent les priorités environnementales de sa feuille de route d'innovation technologique.

Safran est classé meilleur employeur mondial 2020 dans son secteur par le magazine Forbes.

Safran Seats est un des leaders mondiaux des sièges d'avions, pour équipages et passagers. 1 million de sièges fabriqués par Safran Seats sont actuellement en service dans les flottes aériennes mondiales.

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