FAQ

1. Explain your motivations (develop skills, career change, relocation, etc.).
2. Update your resume with your most recent work experience.
3. Explain your career goals and customize your cover letter for the specific position.
4. Create your candidate page Set your alerts on your candidate page.
5. Use your candidate page to apply for job listings that fit your career goals.

You can use any browser except Safari.

You can save 1 to 3 resumes and 0 to 3 cover letters, but you can certainly apply for more than three positions.

• No documents used for an application can be deleted from your candidate page even if you were not selected. However, you can edit the contents of the attachment and save the changes on your candidate page. Simply click “How do I edit my attachments?” and then the paper and pencil symbol. You can upload a new attachment and change its title.
   

• Note: If the attachments that you want to edit have already been used for previous applications that are still being processed, the recruiter will continue to have access to the unedited version.

Even if you haven’t applied for any job listings, creating an account is equivalent to an open application immediately visible to the recruiters.

Once you’ve submitted an application for a job listing or an open application, you can no longer delete it even if you were not selected. In case of an error, you can withdraw your application.

You can edit your information on the candidate page. Once you’re logged in, click “View and edit my candidate profile” and then “Edit my information” at the bottom of the page. You can then edit your saved information and items.

• You can certainly delete your account, whether you opened it to create alerts or simply created a candidate page.

• If you haven’t completed your candidate profile and haven’t applied for any positions, you can delete your account by clicking “Delete my account.” Your account will then be deleted from the database.

• If you’re currently no longer looking for a job but want to keep your account on the candidate page, you have the option of deactivating your account. Your information will be saved, but the recruiters will no longer have access to your profile.

If you’ve attached your resume and completed all the required fields, you can request help by writing to [email protected]. We recommend providing as much information as possible, including screenshots, to give us a better understanding of the problems you encountered.

If you know the email address you used to create the account, simply click “Retrieve password” and enter the email address. You’ll receive your login information at that email address.

You can request help by writing to [email protected]. We recommend providing as much information as possible, including screenshots, to give us a better understanding of the problems you encountered. For example, you can send the error message that appears on the screen.

If you encounter connection or technological problems, you can request help by writing to [email protected].