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Program Manager

Publicado
Programa Dubaï , Singapur Contrato indeterminado / Indefinido Tiempo completo Profesional / Licenciatura / Grado / Diplomatura Más de 5 años Inglés Fluido
Publicado

Descripción del puesto de trabajo

1) Occupational Summary:

To ensure the successful execution of all aftermarket opportunities and technical support issues to meet our customer expectations and the Company's business objectives.

2) Duties and Responsibilities (essential functions):

• To ensure the successful delivery of any technical or commercial projects including TCSA/Cabin Care/Stock Mgmt, to fully meet the customers' expectations and the Company's business objectives.
• To lead the progress of any technical/engineering project including any product improvement ensuring it is executed to a defined process, on time and on budget.
• Be the customer's escalation point to manage any trouble shooting/resolution actions.
• Develop effective working relationships with the customers and within internal functions.
• Creation of commercial proposals using functional leads and executing a coherent plan to deliver any identified opportunity.
• Conduct customer reviews and obtain a formal feedback pack to ensure any technical/commercial issue is resolved, the airline perception is a positive one and any further opportunities are formalized.
• Provide to the customer regular rolling progress reports on any project and schedule performance of key work packages.
• Set-up comprehensive and structured management and KPI reviews and drive contractual compliance and improvement actions to meet targeted financial and operational performance.
• Clear accountability for managing and communicating all aftermarket inputs and actions for any project and program within each of the Prompt (gateway) toll gates including Entry into Service.
• To effectively manage any potential impact to Engineering Change Requests (ECR's).
• To effectively manage any identified Program risks and resolutions including any obsolescence incurred or potential obsolescence.

Descripción complementaria

• Extensive demonstrable experience of programme management in an aerospace or similarly highly engineered product environment
• Commercially astute with a proven track record of delivering complex and high value projects.
• Customer-focus

Requisitos del puesto de trabajo

• Exceptional business and commercial awareness
• Polished and persuasive written and verbal communication skills
• Confident, with the ability to work and liaise within the industry, up to and including Executive level
• Strong leadership skills with the ability to develop, support and motivate others to perform beyond their own level of expectation
• Solid organization skills with the ability to plan and consistently achieve challenging deadlines
• Tenacious, determined and motivated by achievement of targets
• Ability to work under pressure with challenging timescales in a fast paced environment
• Champions a continuous improvement mindset
• Ambitious, resourceful and driven to succeed
• Competent user of MS Office packages, including MS Excel and Project
• Full Driving licence holder

Especificidad del puesto de trabajo

• Flexibility and willingness to travel oversees for extended durations and at short notice

logo safran

Safran es un grupo internacional de alta tecnología que opera en los campos de la aeronáutica (propulsión, equipamiento e interiores), espacio y defensa. Su misión: contribuir de forma duradera a un mundo más seguro, donde el transporte aéreo sea cada vez más respetuoso con el medio ambiente, más cómodo y más accesible. Establecido en todos los continentes, el Grupo emplea a 79.000 personas para una facturación de 16.5 mil millones de euros en 2020, y ocupa, solo o en asociación, posiciones de liderazgo mundial o europeo en sus mercados. Safran está comprometido con programas de investigación y desarrollo que preservan las prioridades ambientales de su hoja de ruta de innovación tecnológica. Safran ha sido posicionada como el mejor empleador a nivel mundial en su sector en el año 2020 por la revista Forbes. Safran Seats es uno de los líderes mundiales de los asientos de aviones, para tripulaciones y pasajeros. 1 millón de asientos fabricados por Safran Seats están actualmente en servicio en las flotas aéreas mundiales.