Advertencia No se recomienda usar Internet Explorer para navegar por este sitio. Utilice otro navegador para una mejor experiencia.

Regional Customer MRO Operations Manager

Safran Soporte y servicio a clientes 26 Changi North Rise 498756 , Singapur Contrato indeterminado / Indefinido Tiempo completo Profesional / Licenciatura / Grado / Diplomatura Más de 5 años

Descripción del puesto de trabajo

Main Mission:
- Is accountable for CFM maintenance and repair operations (overhaul shops, OSS and repair) by coordinating the transversal actions of the various stakeholders.
- Contributes for cost and TAT improvement plans
Job Description:
- Is accountable for the CFM support / service performance performed in his/her region on behalf of internal and external stakeholders (TAT and Costs). As such, he/she is fully supported by the Engine Owners network and Shop Customer Support Managers
- Validates Engine Owners allocation for engines and modules, in coordination with the customer support managers of his/her region.
- Appoints Engine Owners Lead to the Customer Teams.
- Provide reports on wing-to-wing operations for engines and modules in his/her region. As such, he/she reviews and confirms network financial objectives (Rofo) with the shops.
- Validates the industrial scheme of the maintenance and repair of engines, modules and parts in the WIP of his/her region, based on Engine Owners and production planning team.
- Is accountable for the contract fulfillment related to operations offloaded to SAFRAN's partners within his/her region.
- Follows-up on capability and capacity for the shops located in his / her region and ensure consistency with the demand.
- Follows-up repair industrialization, cost reduction action plans in coordination with MCRB, and ensure on-going operations considers actual progress status.
- Is the focal point for the Support and Services global operations team and SAFRAN MRO sites located in his/her region. As such, he / she validates customer priorities for his/her region and ensures that delegation processes are defined and associated mandate fully deployed to the Engine Owners and to the workshop support functions.
- Provide support to the Engine Owners teams on: escalation to SAFRAN and GE,
- collaborative tool set-up / deployment, rituals management and communication to Customers.

Requisitos del puesto de trabajo

Required Skills:
- Highly effective communication skills
- Strong organizational and time management skills
- Computer Skills – Microsoft Word, Excel and Powerpoint
- Self-starter with ability to work under pressure to deliver targets on time
- Cross-cultural experience and ability to work in different cultures with successful outcome
- Able to work independently, meet tight deadlines and work under pressure with minimum supervision.
- Experience in managing a team

Education and Experience:
- Bachelor's degree
- More than 5 years of experience in customer service
- Some knowledge of aircraft engines
- Aerospace experience will be an added advantage

Ubica tu futuro lugar de trabajo

26 Changi North Rise 498756

26 Changi North Rise 498756


Copiar la dirección
76 800
empleados en todo el mundo
Número de países en los que está presente Safran
familias de especialidades
  • © Safran