Front Office Director

 Ensure commercial and financial objective of the Front Office (“FO”): Deliveries, invoicing, overdue, inventory… per contract and at site level,
 Ensure the operational activities of the FO in compliance with the quality and airworthiness standards
 Manage general coordination and priorities for the FO team; assigns and monitor work of the FO team
 Assure correct service to client, protecting the interests of the company and of the client simultaneously to achieve a mutually beneficial win-win partnership approach.
 Monitor client satisfaction and make preventive and corrective actions in order to keep it at high levels
 Define and communicate business policies of the company to client support and sales teams warranting that both keep acting as defined. Participate to important negotiations with clients. Keep long-term relationship with existing clients
 Anticipate Customer needs, promote and customize Products & Service offerings by bringing the most value, and ensuring profitable sales growth with the customer
 Develop key functional relationships between the Customer and SafranHE
 Built and follow up the annual budget in term of revenue and expenses
 Participate in the strategic planning of the company, aiming at maximizing the economic and financial results of the products and services offered by SHE China.
 Seek new market niches for prospection and sales of products and services.
 Consolidate sales forecast information with the financial area.

- At least 10 years' related experience;
- At least 3 years' manager role;
- Bachelor degree or above