Recruitment scams increased due to the pandemic. Our recruiters will only contact you by email (with an email @safrangroup.com) or by phone call. They don’t request money and do not use Telegram.

Advertencia No se recomienda usar Internet Explorer para navegar por este sitio. Utilice otro navegador para una mejor experiencia.

Field Representative (m/f/d)

Publicado
Soporte y servicio a clientes Hamburg , Alemania Contrato indeterminado / Indefinido Tiempo completo TSU Más de 5 años Inglés Fluido
Publicado

Descripción del puesto de trabajo

The Field Representative is the Safran Helicopter Engines focal point at the customer's premises. He provides daily direct operational support service to the customers as part of the contractual framework

Key responsibilities:

The Field Representative assists the customer to ensure the operational serviceability of Safran equipment in compliance with safety and airworthiness instructions. He creates and maintains a privileged customer relationship. Furthermore the Field Rep actively contributes and takes part in the introduction and deployment of services and entries into service of products.

Your responsibilities:

• Ensure Equipment Operational Serviceability
• Answering technical questions that may arise through the operation and maintenance of engines.
• Contact and visits on a regular basis all customers in the assigned area
• Care of data and compilation of reports and information in accordance with internal company procedures.
• Promoting services offered by Safran Helicopter Engines to its customers.
• Working together with Customer Service Managers and Customer Service Representatives with regards to customer strategy.

Descripción complementaria

WHAT WE OFFER:

Being part of an international organization, the Front Office based in Hamburg offers you a creative and growing work environment with a highly multi-cultural background. You will develop your skills in a professional enterprise where creativity, efficiency and responsibilities are our main motivation. This will include challenging tasks for your best personal and professional development. We will also provide internal and external organizational related training to support your professional career.

In addition to our attractive salary package, you benefit from i.e. group insurances, company pension schemes and a variety of amenities in our modern office facilities.

Requisitos del puesto de trabajo

WHAT WE ARE LOOKING FOR:

• Hold a recognized High School certificate followed by further education with specialization in aeronautics or an aeronautical military school evidenced by the appropriate certificate
• Demonstrate at least 5 years of experience in the field of aeronautical maintenance for complex components, such as engine/APU including 24 months of successful experience working in the field of gas turbine maintenance or repair, and/or as customer technical support interface and/or at international level are desirable
• Good technical knowledge of helicopter airframes and knowledge of their main components and operation of Safran Helicopter engines is desirable
• A Part 66 license is of advantage
• Fluent in English (between B2 and C1 (CEFR) or 785 and 945 (TOEIC))
• Excellent ability to analyze and summarize information
• Good communication skills (remote multi-relational - customer and internal company)
• Good interpersonal and customer service skills

Are you interested? Please apply informing us about your earliest possible start date and your salary requirements.
Start your future with us today! We are looking forward to receive your application.
In case of any question, please do not hesitate to contact us.

logo safran

Safran es un grupo internacional de alta tecnología que opera en los campos de la aeronáutica (propulsión, equipamiento e interiores), espacio y defensa. Su misión: contribuir de forma duradera a un mundo más seguro, donde el transporte aéreo sea cada vez más respetuoso con el medio ambiente, más cómodo y más accesible. Establecido en todos los continentes, el Grupo emplea a 79.000 personas para una facturación de 16.5 mil millones de euros en 2020, y ocupa, solo o en asociación, posiciones de liderazgo mundial o europeo en sus mercados. Safran está comprometido con programas de investigación y desarrollo que preservan las prioridades ambientales de su hoja de ruta de innovación tecnológica.

Safran ha sido posicionada como el mejor empleador a nivel mundial en su sector en el año 2020 por la revista Forbes.

Safran Helicopter Engines es el líder mundial de la motorización para helicópteros, con más de 75.000 motores fabricados desde su creación. La empresa ofrece la gama más amplia de turbomotores y cuenta con 2.500 clientes repartidos en 155 países.

21.01.2022 Soporte y servicio a clientes

Customer Service Representative (M/W/D) für den Bereich Luftfahrt

Contrato indeterminado / Indefinido

Hamburg

03.01.2022 Soporte y servicio a clientes

Technical Project Manager (m/f/d)

Contrato indeterminado / Indefinido

Hamburg