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Safran Aerosystems Services An international after-sales network and unique expertise

Safran Aerosystems Services supports its customers in the operation of their equipment through a worldwide after-sales network. In Europe (Paris, London), the United States, Asia (Singapore) and the Middle East (Dubai), its teams ensure optimum availability, responsiveness and quality of service.

Our expertise

Repair and spare parts

Safran Aerosystems Services provides its customers with a worldwide supply of spare parts in the shortest possible time, as well as the repair of their equipment via a local network in America, Europe, Asia and the Middle East. An AOG hot line is also available worldwide 24 hours a day, 7 days a week.

Customer service and product support

Safran Aerosystems Services offers a full range of value-added services to meet its customers' operational and maintenance needs. From the design of equipment to its end-of-life, Safran Aerosystems Services technical experts can also be deployed in the field, on the supplier's site, the customer's site or on the tarmac.

Customer service for product repair

A complete range of services

The Safran Aerosystems Services service offer covers all of its customers' operation and maintenance requirements: responding to technical requests, training, reliability and maintainability analysis, updating or creating technical publications, etc. For any requests related to an AOG, repair or spare parts services, technical support or publication requirements, please visit the Safran Aerosystems Services offer page.

Reach Safran Aerosystems Customer support and after-sales offer here

Access the customer portal

Safran Aerosystems Customer support & Services pages

Reach Safran aerosystems Customer support & after-sales services here

 

Customer service for product repair

Technical Publications

Please consult our technical publications (SIL, SB, CMM).

Technical Publications
Customer service for product repair

Capability list

Please log in to consult our capability list.

Capability list
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Applicable General Purchasing Cnnditions

Provided that the order is not governed by a specific contract signed by the Parties which expressly excludes our General Terms and Conditions of Purchase (GTCP), the order shall be governed by one of the GTCP listed below. Please select the language on this website to display the GPCs accordingly. Please select the language on this website to display the GPCs accordingly.

The applicable GPC version depends on the applicable law and the type of supplies ordered:

- the applicable law is the country law where the Safran Company has placed the order (for USA law is NY law)

- the type of Supply is: “aeronautical”, “intellectual services”, or standard (anything else)

Should you have any question, please liaise with your usual contact.

Our rating on gender equality

0 84 / 100

Criteria
  • 1.

    Gender pay gap

  • 2.

    Allocation of individual increases

  • 3.

    Difference in the distribution of promotions

  • 4.

    Number of employees increased upon return from maternity leave

  • 5.

    Parity among top 10 earners

According to the French law of September 5, 2018, and its application decree of January 8, 2019, on "Freedom to choose your professional future" (Liberté de choisir son avenir professionnel), companies have to measure five gender equality indicators and publish their overall score. The primary aim of this law is to eliminate compensation discrepancies between men and women.

Criterion No. 1: Difference in average salary between men and women - 39 / 40

Criterion No. 2: Comparison of the percentage of men and women having received a raise - 10 /20

Criterion No. 3: Comparison of the percentage of men and women having received a promotion - 15 /15

Criterion No. 4: Whether all women received a raise on returning from a maternity/adoption leave - 15 /15

Criterion No. 5: Number of women in the top 10 paying positions - 5 /10

Company Information

SAFRAN AEROSYSTEMS SERVICES EUROPE

Société par actions simplifiée au capital de 17.547.600 euros

Headquarters: 61 rue Pierre Curie- 78370 Plaisir, France

484 197 330 RCS Versailles

VAT : FR 27 484 197 330

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  • © Safran
  • © Adrien Daste / Safran
  • © Patrick Delapierre