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Product Support Engineer

已发布
赛峰起落架系统公司 客户支持 Gloucester , 英国 无固定期限合同 全职
已发布

工作描述

The Product Support Engineering team is responsible for the technical support of our Landing
Gear products in-service. You will be responsible for providing a first class level of customer
support to ensure our customer's (airlines/MROs) operations are maintained. To achieve this
you will need to form strong relationships with both internal and external teams, and drive for
the best solution.
A role in the PSE team offers –
• Opportunities to provide key technical information and solutions to our customers during
airline/airframer visits and at our biennial global airline conferences
• Possibilities to develop within the team as well as gaining vital in-service experience to
further your career within Safran Landing Systems. Previous PSEs have gone on to become
Programme Chief Engineers, Product Support Managers and Customer Support Managers to
name but a few.
• A real responsibility and opportunity to make a difference – through managing Technical
Events (a big part of our role) you will take the lead of multi-functional teams to identify the root
cause of problems and support modifications to shape our Landing Gear of the future.

补充说明

Below are the key responsibilities of the role. Please note these are not limited to:
• Understanding airworthiness and regulations
• Programme management support
• Technical liaison, engineering support and incident management
• Technical publications compilation/review – CMM/SB/SIL
• Technical support to airframer/customer support centres/airlines
• Managing investigations and supporting associated modifications
• Generating bespoke documentation

工作要求

Ability to work successfully within a team
· Have a strong mechanical engineering background (degree desirable, but not essential)
· Have a customer mindset mentality & take pride in delivering a quality solution to our
customers
· Be able to manage a changing workload and tasks on a daily basis
· Be able to form & maintain strong relationships
· Have good problem solving skills
· Have the ability to take own initiative and have a proactive approach
· Have excellent communication skills

工作的特殊性

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Cheltenham Road East GL2 9QH

Gloucester

英国

复制地址
76,800
名员工
27
赛峰集团经营所在国家数量
35
职业类别
  • © Safran