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Field Service Support Engineer

已发布
客户支持 Gloucester , Angleterre , 英国 无固定期限合同 全职
已发布

工作描述

SAFRAN LANDING SYSTEMS IS THE WORLD LEADER IN AIRCRAFT LANDING AND BRAKING SYSTEMS.
Safran Landing Systems is the world leader in aircraft landing and braking systems. Our capabilities encompass the full life cycle of our products, ranging from design and manufacture to in-service support, repair and overhaul.

We are a partner to 30 leading commercial, military, business and regional airframers, and support over 27,000 aircraft making more than 60,000 landings every day. There are also more than 7,600 employees working in locations across Europe, North America and Asia.

Join our Team
Our employees are at the heart of our success; we offer a range of competitive benefits, hybrid working, Global career opportunities and Training and Development at our dedicated Safran University to help contribute to a safer and more sustainable aviation.
As a forward-looking company, Safran Landing Systems massively invests in Research & Development. Carbon brakes, titanium parts, composite materials, additive manufacturing, more electric systems, new surface treatments, external and internal partnerships and digital transformation are all the result of this permanent innovation effort, which enables the company to develop new products that are ever more cost-efficient, better for the environment, lighter, stronger and quieter.


As a Field Service Support Engineer, you will be responsible for the technical support (repair and component replacement) of our Landing Gear products at our customer's Final Assembly Line (FAL), holding a company stamp to sign off your work. You will be responsible for providing a first class level of customer support to ensure both SLS and our customer's deliveries are maintained. To achieve this you will need to form strong relationships with both internal and external teams, and work together to achieve the best solution.
During your time within the office, you will work with the Product Support Engineering team and will be responsible for answering customer queries, and compiling bespoke repairs in order to keep our customer's aircraft flying.

补充说明

A role as a FSSE offers –
• A unique mix of hands-on and back office work
• Opportunities for international travel
• Job satisfaction of knowing that you have personally contributed to the recovery/repair of our products in order to satisfy our customers
• Opportunities to work on multiple Safran Landing Systems products
Below are the key responsibilities of the role. Please note these are not limited to:
• Disassembly, assembly and testing of complex landing gear systems at customers' FALs
• Holding a company signatory stamp with the responsibility to release Landing Gears and components back in to service under the appropriate airworthiness authority
• Understanding airworthiness, certification and regulations
• Provisioning, controlling and maintaining specialised tooling for off-site interventions
• Be a company ambassador for Safran whilst on Customers' premises ensuring effective communication and professionalism at all times
• Compiling risk assessments prior to interventions, and in the field
• Technical query support to airframer/customer support centres/airlines
• Generating bespoke documentation such as on-wing repairs and technical recommendations for our airline customers

工作要求

Knowledge/Experience/Key skills required for the role. Please note these are not limited to:
• Engineering Apprenticeship, plus 3 years' experience in an aviation environment or equivalent
• Experience of working with Safran Landing Systems Landing Gear products (on-wing experience desirable)
• Be able to travel at short notice to worldwide destinations, with no restrictions
• High level of dexterity with attention for detail
• Be able to interpret Component Maintenance Manuals, Technical Drawings & instructions
• Be able to work successfully within a team
• Have a customer mind-set mentality & take pride in delivering a quality solution to our customers
• Be able to manage a changing workload and tasks on a daily basis
• Be able to form & maintain strong relationships
• Have good problem solving skills
• Have the ability to take own initiative and have a proactive approach
• Have excellent communication skills
• Have the ability to work well under pressure
• Efficient in computer skills
• Be willing to undertake training and develop new skills

Company Benefits
At Safran Landing Systems, we pride ourselves on competitive flexible benefits that support our employees work/life balance enabling each person to contribute to the best of their ability.
• Hybrid Working and Flexible Working Scheme to attract and retain skilled employees that allows for the work/life balance you need
• 25 days holiday + UK Bank Holidays
• ‘On Board Benefits' Programme, providing a number of schemes such as cycle to work, technology savings, retail discounts, access to healthcare, house moving day, sports and social club
• Shares and profit share bonus scheme
• Development and Training at Safran University as well as Company Sponsorship
• STEM engagement with schools, colleges and universities and Charitable activities for all
• Free parking onsite
• With a focus on employee health and wellbeing, we have events running throughout the year as well as an onsite large, subsidised canteen/break area with indoor seating, bicycle storage and shower/changing facilities.


‘Offers of employment will be subject to a relevant level of company security vetting, which will include a criminal record check'

工作的特殊性

Global travel required as part of role

确定您未来的工作地点

Cheltenham Road East GL2 9QH

Gloucester

Angleterre 英国

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赛峰集团(Safran)是一家国际高科技集团公司,业务范围涵盖航空(推进、设备和内装)、防务和航天领域。其核心宗旨是致力于构建更安全且可持续发展的世界,让航空运输更加环保、舒适和便利。赛峰集团业务遍及全球,拥有76800名员工,2021年营业额为153亿欧元。单独或是通过合作,赛峰集团在其核心市场占据全球或地区领导地位。赛峰集团在其技术创新路线图中承诺将大力开展以环境为主导的研发项目。

赛峰集团在2021年被“福布斯”杂志评为该行业的全球第三最佳雇主。

赛峰集团起落架系统公司是飞机着陆和制动功能领域的全球领军者。赛峰集团起落架系统公司与20余家民用、支线、商用和军用飞机制造商建立了合作伙伴关系,为超27,000架飞机提供装备。

76,800
名员工
27
赛峰集团经营所在国家数量
35
职业类别
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