注意 本网站不推荐使用internet explorer浏览器。请使用其他Web浏览器以获取更好的体验。

Shop Visit Coordinator

已发布
客户服务与支持 塞拉利昂 无固定期限合同 全职 本科文凭 3年以上
已发布

工作描述

Has a complete vision of the engine maintenance operations flow and takes all decisions and actions necessary to fulfill the commitment to the customers and to the shop's production planning.
 Reports on the maintenance operations evolutions to the internal and external stakeholders. He/she is the prime interface for any questions from leadership as to engine status and is accountable for raising critical items/help needed to program team / leadership.
 In the event investigations or sick bays are required, he/she ensures that the decisions taken are in line with the commitments made in terms of TAT and cost.
 Ensure initial workscope and extension are compliant with the process and program's guidelines.
 Act as the industrial operations representative within the Customer Team. He/She is the main interface between the customers and the shop. He/She makes sure that the shop receives and reports all the information needed.
 Organize Customer visits in shop.
 Validate industrial gates are passed
 Track invoicing delays and quality standard compliance in line with contract obligations.
 Drive Risk analysis and associated mitigation plan for wing-to-wing maintenance operations.
 Drive the engine maintenance costs and therefore contribute to the contract profitability optimization.
 Follow up commercial disputes and ensure resolution with customers.
 Works on best practices to allow quick and smooth hand-offs among several stakeholders.
Required Skills:

工作要求

Highly effective communication skills
 Strong organizational and time management skills
 Computer Skills – Microsoft Word, Excel and Powerpoint
 Self-starter with ability to work under pressure to deliver targets on time
 Cross-cultural experience and ability to work in different cultures with successful outcome
 Able to work independently, meet tight deadlines and work under pressure with minimum supervision.

Education and Experience:
 Bachelor's Degree
 More than 3 years of experience in customer service
 Some knowledge of aircraft engines
 Aerospace experience will be an added advantage

logo safran

赛峰集团(Safran)是一家国际高科技集团公司,业务范围涵盖航空(推进、设备和内装)、防务和航天领域。其核心宗旨是致力于构建更安全且可持续发展的世界,让航空运输更加环保、舒适和便利。赛峰集团业务遍及全球,拥有79000名员工,2020年营业额为165亿欧元。单独或是通过合作,赛峰集团在其核心市场占据全球或地区领导地位。赛峰集团在其技术创新路线图中承诺将大力开展以环境为主导的研发项目。 赛峰集团获评《福布斯》杂志2020年全球最佳雇主。

2021.10.23 客户服务与支持

Responsable de Projet SLI pour Viseurs Aeroportés H/F

无固定期限合同

Massy, Ile de France

2021.10.23 客户服务与支持

PMO (Méthodes et outils) & Demand Manager CCE H/F

无固定期限合同

Saint Crépin Ibouvilliers, Ile de France

2021.10.23 客户服务与支持

Formateur & Assistant technique Système Drones H/F

无固定期限合同

Ile de France