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Customer Support Manager OEM Solutions (f/m/d)

已发布
客户支持 Heerbrugg , 瑞士 无固定期限合同 全职 本科文凭 3年以上 德语 熟练 英语 熟练
已发布

工作描述

Today, we all find ourselves in a state of contradiction: the world is changing at an incredible speed and at the same time the need for safety is deeply rooted in each of us – regardless of where we live. It's good that there are forces that provide more security and stability in a changing world. At Safran Vectronix, we support these forces in their mission and make it our own: Dedicated to providing solutions to raise mission intelligence and mission safety, we are recognized as a global leader in state-of-the-art optronic equipment for military, systems, and sensors for military and civil applications. With 100 years of Swiss tradition and excellence we serve customers in more than 90 countries.

We bring our company values to life, and see Empowerment, Walk the Talk, Customer Focus, Team and Agility as the foundation of our daily work. If you share the same vision as us, we look forward to receiving your application for:

Customer Support Manager OEM Solutions (f/m/d)
(Laser Rangefinder and digital magnetic compasses)

YOUR MAIN TASKS WILL INCLUDE:
• Technical support and consultancy to international customers during sensor evaluation and system integration
• Manage and lead customer support cases until resolution
• Perform training and demos to internal and external customers worldwide
• Technical support to Sales Managers during business acquisition phase
• Provide technical support and consult the Product Manager during product development
• Manage smaller projects such as customizations
• Develop and update technical product documentation

YOUR PROFILE:
• Bachelor's degree in electronics / optoelectronics with software background
• Minimum of 3 years of experience in development of Hardware and/or Software
• Experience in a customer oriented support position in B2B environment
• Strong ability to analyze and resolve problems
• Planning and coordination skills, experience in project management is beneficial
• Interpersonal and networking skills
• Fluency in English and German, French is a plus
• Willingness to travel (approx. 20%)

We work in intercultural teams and have an open and diverse culture. We offer tailored opportunities to develop your specialized and personal skill-set as well as a customized onboarding within the first months. This position is based at Safran Vectronix, located in Heerbrugg (Switzerland).

We look forward to receiving your application! Apply now: career.safran-vectronix.com

确定您未来的工作地点

Max-Schmidheiny-Strasse 202 9435

Heerbrugg

瑞士

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赛峰集团(Safran)是一家国际高科技集团公司,业务范围涵盖航空(推进、设备和内装)、防务和航天领域。其核心宗旨是致力于构建更安全且可持续发展的世界,让航空运输更加环保、舒适和便利。赛峰集团业务遍及全球,拥有76800名员工,2021年营业额为153亿欧元。单独或是通过合作,赛峰集团在其核心市场占据全球或地区领导地位。赛峰集团在其技术创新路线图中承诺将大力开展以环境为主导的研发项目。

赛峰集团在2021年被“福布斯”杂志评为该行业的全球第三最佳雇主。

赛峰电子与防务公司是全球领先的服务提供商,为民用和国防市场提供光电、航电、电子和关键软件解决方案及服务。公司在全球范围内为超1,000艘船舶、25,000辆陆地车辆和10,000架飞机提供装备。

76,800
名员工
27
赛峰集团经营所在国家数量
35
职业类别
  • © Safran