Program Management Operational H/M

The Program Management – Operational Support is responsible for supporting the Program Management team, to ensure the programs products are delivered on time with all of the necessary documentation by contributing to program and project and business line management and performance by providing support for operational teams to help achieve their cost objectives (including sales targets for program aspects), delivery and quality objectives. This also encompasses managing risks and opportunities, and deliverables. The Program Management – Operational Support will perform complex work of an administrative nature. They will provide assistance to the Program Manager in administrative areas and is able to work with minimal instruction or supervision.

As delegated by the program, project or business line manager, depending on their scope of responsibility, you are responsible for the following duties and tasks:
• establish standards and ensure compliance with program and project management processes
• organize and facilitate the management process (reviews, milestone reviews, decisions and actions)
• perform micro-planning for program aspects, synchronize and consolidate integrated planning for project and business line aspects, and report any irregularities
• incorporate the schedules of program partners and verify sequences
• consolidate initial and actual costs (NRC and RC) upon program/project completion
• oversee and consolidate technical and economic performance, and report any irregularities
• oversee and consolidate the performance of risks and opportunities management, and report any irregularities
• handle management information (KPIs, reporting, other related documents and dashboards)
• propose decision-making scenarios and help prepare decision-support documents
• support and coach operational teams on management processes (program and project management, work package management, visual management, continuous improvement initiatives)
• support methods and tools teams in maintaining business tools and the management reference system (including
• training)
• contribute to experience feedback on program, project and business line management and therefore contribute to continuous improvement efforts within these areas of responsibility
• Program, project and business line managers remain solely responsible for the overall performance in their areas of responsibility
• You do not have any decision-making authority regarding programs, projects or business lines and you cannot stand in for managers. In other words, management, planning, resource allocation, communication of lead-times, financial data, risks and opportunities remain the sole responsibility of managers
• Your role is to help managers achieve their commitments regarding delivery (deliverables, milestones), non-recurring and recurring costs (NRC and RC), Margin at Completion (MAC) for program aspects, Earned Value Management (EVM), and quality

• You must be proficient in the use and configuration of management tools, and in overseeing their use by people involved in the process
• You are expected to address and report any irregularities with regard to the program and project management reference system
• You are also expected to make recommendations to ensure continuous process improvement and the deployment of best practices
• Responsibilities for generic aspects include ensuring that the reference systems applicable to this scope are effectively implemented and consistent with processes, regarding:
• organization Breakdown Structure (OBS) within your scope of responsibility- anticipated workload; monitoring of production deliverables in the development phase
• staff management and contribution to strategic workforce planning (SWP) (programs/projects/business lines)
• action plans, risks and opportunities
• management bodies
• key milestones, customer deliverables and billing
• technical and financial management: costs (NRC and RC) EVM, deliverables progress (including OTD)
• budget definition, convergence and approval processes.
• performance management dashboard (especially purchasing)
• Support with expression of requirements regarding PMO tools and methods
• ensuring data consistency and consolidation across the program, project or business line in question.

Education:
High school diploma or equivalent required
Experience:
A minimum of 4 – 5 years of experience (1) working in an administrative or clerical position or (2) experience working in the aerospace industry working as a scheduler, or (3) any combination.
Computer Skills:
Strong ability to use Excel, Word, PowerPoint, Outlook, and Adobe Acrobat.
Other Skills/Duties:
• Program requirements and Prompt milestones
• Comprehensive understanding of the program/project environment (organization, workflow)
• Technical knowledge of products
• Knowledge of development methods (systems, software, electronics, engineering, etc.)
• Knowledge of problem-solving techniques and continuous improvement methods
• Program and project management (reference systems, planning, technical and financial aspects, risks)
• Planning methods (especially defining WBS and organizing integrated schedules)
• Change management
• Proficient use of management tools and software (collaborative enterprise networks, SharePoint, etc.)
• Ability to conduct meetings
• Ability to perform reporting
• Understanding of customer relations
• Program and project financing
• Design-to-cost or design-to-value techniques
• Proficiency in management tools
• Solutions-oriented thinker that employs analytics and problem solving to all situations.
• Employs a communication style that is consultative and accessible to all levels of employees, as well as managers.
• Perform risk assessment and assist to define a mitigation plan
• Articulates and describes situations clearly and concisely through verbal and written communication.
• Adaptable and comfortable in a fast changing environment.
• Knowledge of manufacturing software such as MRP, SAPs, ERP, etc.
Preferred Skills (not required):
• Bachelor's degree
• Previous working experience within an aerospace manufacturing environment.
• Experience with aerospace (FAA) certification requirements
• Proficient with manufacturing software such as MRP, SAPs, ERP, etc.
• Demonstrated ability to understand engineering drawings and requirements

YES