The Engine Owner manages the maintenance of the engines and engages all the stakeholders (from different functions and sites) to fulfill the commitment towards the Customer Team in terms of TAT and cost from engine removal until ready-to-install.
As such, he is responsible for anticipating shop visit scenarios, managing associated risks as well as consolidating the solution that allows, throughout the maintenance activities, to meet the objectives of the shop visit in terms of Customer satisfaction, TAT and costs, and having it validated.
Has a complete vision of the engine maintenance operations flow and takes all decisions and actions necessary to fulfill the commitment to the customers and to the shop's production planning.
Reports on the maintenance operations evolutions to the internal and external stakeholders. He/she is the prime interface for any questions from leadership as to engine status and is accountable for raising critical items/help needed to program team / leadership.
In the event investigations or sick bays are required, he/she ensures that the decisions taken are in line with the commitments made in terms of TAT and cost.
Ensure initial workscope and extension are compliant with the process and program's guidelines.
Act as the industrial operations representative within the Customer Team. He is the main interface between the customers and the shop. He makes sure that the shop receives and reports all the information needed. An Engine Owner Lead, appointed per Customer, coordinates any communications and Customers requirements across Safran Aircraft Engines MRO network.
Organize Customer visits in shop.
Validate industrial gates are passed
Track invoicing delays and quality standard compliance in line with contract obligations.
Drive Risk analysis and associated mitigation plan for wing-to-wing maintenance operations.
Drive the engine maintenance costs and therefore contribute to the contract profitability optimization.
Follow up commercial disputes and ensur
Customer Service experience / Experiencia en atención al cliente.
Contracts Management / Gestión de Contratos
Project Management / Gestion de proyectos
Viajes eventuales para visitar a los clientes
Carretera Estatal 200 km. 22 547 int. B1 76278
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