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Customer Service Representative - SCM MV

已发布
客户支持 Marysville , Washington , 美国本土外小岛屿 无固定期限合同 全职 高中文凭 3年以上 英语 熟练
已发布

工作描述

Safran Cabin Materials located in Marysville, WA is recruiting for a:

Customer Service Representative
8:00am to 4:30pm M-F
$27-$30/HR DOE

Communicate with customers regarding orders, due dates and scheduling. Communicate with production and management regarding custom issues, needs and concerns.

Job duties include but are not limited to:
Receive and process intercompany purchase orders.
Accurately process customer transactions such as orders, quotes, invoices or returns.
Provide accurate information regarding availability, lead times, special orders, etc.
Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints.
Identify trends in customer satisfaction or dissatisfaction.
Manage time effectively, meet personal goals and work effectively with other members of the team.
Communicate to the purchasing & planning departments unexpected increases or decreases in demand for products.
Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software.
Follow company policies and procedures.
Present a professional image at all times to customers and vendors.
Active participation in operational improvement activities.
Other task as needed and flexibility is key.
Willing to work overtime as needed.

工作要求

Understand and follow procedures and practices established by specification.
Apply all requirements established Safran Quality Assurance.
Computer skills including: basic M3 functions, Microsoft Excel and Word.
Must have excellent verbal and written communication skills.
Does require fluent communication in English language.
Employment Status may be Part-time, Full-time, or temporary.
Minor traveling may be required.
Protracted or irregular hours may be required.
Relocation to another Safran facility may be required.

The above declarations are not intended to be an all-inclusive list of duties and responsibilities of the job described, nor are they intended to be such a
listing of the skills and abilities required to do the job, rather, they are intended only to describe the general nature of the job.

Safran Cabin Materials requires a criminal background check and drug screen to be completed and passed for all positions.

This position is an ITAR governed position: **Must be a US Citizen or Permanent Resident to qualify**.

logo safran

赛峰集团(Safran)是一家国际高科技集团公司,业务范围涵盖航空(推进、设备和内装)、防务和航天领域。其核心宗旨是致力于构建更安全且可持续发展的世界,让航空运输更加环保、舒适和便利。赛峰集团业务遍及全球,拥有76800名员工,2021年营业额为153亿欧元。单独或是通过合作,赛峰集团在其核心市场占据全球或地区领导地位。赛峰集团在其技术创新路线图中承诺将大力开展以环境为主导的研发项目。

赛峰集团在2021年被“福布斯”杂志评为该行业的全球第三最佳雇主。

赛峰客舱公司在客舱内装设计、餐饮系统和货运设备方面处于全球领先地位。

76,800
名员工
27
赛峰集团经营所在国家数量
35
职业类别
  • © Safran