• Log incoming repairs by creating records of customer units received for repair including customer name, unit ID, return date, etc.
• Inspect unit and create general plan for troubleshooting
• Test unit and direct and narrow troubleshooting plan
• Troubleshoot and repair. Determine exact cause(s) of failure(s) and rectify.
• Prepare and send quote for chargeable repairs. Customer must approve charges for repairs.
• Prepare tear down notes, complete and sign appropriate documents. Comply with Safran procedures and FAA regulations.
• Prepare unit for packing and move to packing department. Ensure that all of customer's property is returned and that required documents are with unit for packing and shipment.
• Requires experience in discipline
• Conducts routine tasks as directed
• Closely supervised with little latitude for independent judgment
This position receives, inspects, tests, and troubleshoots and repairs items coming from customers to get repaired. This position also creates the quote for chargeable repairs, prepares tear down notes, and prepares the repaired items for shipment.
Education: High School diploma or 2-year technical degree (preferred)
Experience: 5+ years.
Computer Skills: Proficient with Microsoft Office Products (Word, Excel, PowerPoint, Outlook)
• Excellent electro-mechanical assembly and troubleshooting skills.
• Read and understand technical publications and drawings and schematics.
• Strong attention to details and work in a fast-faced department and be able to handle stress diplomatically.
• Ability to communicate clearly in English language.
• Excellent oral and written communications skills
• Demonstrated ability to handle multiple projects and assignments with attention to detail
• Crimping and Soldering Skills
Preferred Skills (not required):
• 2-year technical degree
• Experience working in a manufacturing environment
Traveling may be required.
赛峰集团（Safran）是一家国际高科技集团公司，业务范围涵盖航空（推进、设备和内装）、防务和航天领域。其核心宗旨是致力于构建更安全且可持续发展的世界，让航空运输更加环保、舒适和便利。赛峰集团业务遍及全球，拥有79000名员工，2020年营业额为165亿欧元。单独或是通过合作，赛峰集团在其核心市场占据全球或地区领导地位。赛峰集团在其技术创新路线图中承诺将大力开展以环境为主导的研发项目。 赛峰集团获评《福布斯》杂志2020年全球最佳雇主。 赛峰客舱公司在客舱内装设计、餐饮系统和货运设备方面处于全球领先地位。