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IT Intern

已发布
信息技术 Gainesville , Texas , 美国本土外小岛屿 实习协议书 全职 本科文凭 无经验
已发布

工作描述

1) Occupational Summary:

Under close supervision, the Information Technology intern will work in the IT department with either a Desktop Technician focus or a Service Desk Focus. The IT intern will be involved in numerous ongoing initiatives and will have the opportunity to participate as a valuable member of the team by working directly with an assigned mentor to complete an assigned projects and other members of the IT department.

2) Duties and Responsibilities (essential functions depending on area assigned):
Desktop Focus:
A) Imaging computers and configuring specific builds per user needs.
B) Deploying and testing new hire computer.
C) Interacting with walk-up customers to gather information and ensure that they have put in a ticket.
D) General computer hardware and software troubleshooting per ticket requirements.
E) Cleaning IT areas, breaking down boxes, and doing inventory of computer equipment as needed.
F) Performs other duties as required.
Service Desk Focus:
G) Acts as a point of contact for phone calls and emails from users regarding IT issues and inquiries Provides trouble shooting and maintenance for all users.
H) Assists in tracking help desk calls pertaining to application, networking, and systems problems and issues. This includes logging the call and entering ticket in IT ticketing system.
I) Provides hardware support for PCs and Laptops, such as installing replacement hardware or upgrading hardware.
J) Provides support for Apple mobile phones, such as setting up devices, troubleshooting and fixing issues, and upgrading software.
K) Performs other duties as required.

3) Qualification Requirements:

A) Knowledge and Skills:

i) Must have general DIY computer building and troubleshooting
ii) Must have PC repair skills
iii) Must have Windows 7 and 10 working knowledge
iv) Must be familiar with all MS Office Products.
v) Must be knowledgeable of Apple products
vi) Must have great customer service attitude and communication skills

B) Education and Experience:

In the process obtaining a Bachelor's degree in an Information Systems, Computer Science related field. Must be currently enrolled an accredited computer related program; in the upper level classes.

C) Competencies:

Acts in accordance with company values and related competencies.

D) Communication Skills:

Must have the ability to generate written communication and to operate required office equipment. Ability to read and review written communication. Speech and hearing abilities that allow individual to communicate clearly and distinctly in English.

E) Reasoning Ability:

Ability to solve problems and think strategically.

4) Physical Demands:

This position requires extended periods of sitting while working with computers and viewing computer monitors, and other office equipment. Finger dexterity needed in using misc. office equipment such as telephone, typing, ten key, fax, copy machine etc. Bending, stoop

工作的特殊性

None

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赛峰集团(Safran)是一家国际高科技集团公司,业务范围涵盖航空(推进、设备和内装)、防务和航天领域。其核心宗旨是致力于构建更安全且可持续发展的世界,让航空运输更加环保、舒适和便利。赛峰集团业务遍及全球,拥有76800名员工,2021年营业额为153亿欧元。单独或是通过合作,赛峰集团在其核心市场占据全球或地区领导地位。赛峰集团在其技术创新路线图中承诺将大力开展以环境为主导的研发项目。

赛峰集团在2021年被“福布斯”杂志评为该行业的全球第三最佳雇主。

赛峰航空座椅公司(Safran Seats)是飞机座椅领域的全球领导企业之一,为广大机组人员及乘客提供各种座椅。目前,赛峰航空座椅公司所生产的100万个座椅正服务于全球航空机群中。

76,800
名员工
27
赛峰集团经营所在国家数量
35
职业类别
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