IT/IS Manager

The Senior IS/IT Manager is responsible for the delivery of IT services to the business and for the effective management of IS/IT resources of the site (human, hardware, software, etc.). The role includes responsibility for Safran Evacuation sites in the United States, Mexico and related business systems, serving the sites as well as manufacturing units or users working for Evacuation in other sites. The IT team is part of the global Safran Aerosystems IS/IT department, and the business uses services running locally, as well as services delivered by Safran Aerosystems global team and Safran Group services.

The Senior IS/IT Manager is part of the Americas IS/IT Management Team and will work within the global SAFRAN Aerosystems IS/IT Perimeter.

Essential Duties and Responsibilities

• Supports/assists the CIO, the Regional IS/IT Manager Americas and other members of the IS management team to deliver SAFRAN IS and global projects and actions (including security).
• Provides a Hierarchical or Functional leadership role to all IS/IT personnel and site.
• Advises Senior Managers on the effective use of technology to enhance the business.
• Implements and maintains with the business all identified IS service levels.
• Implements and maintains in accordance with the CISO: Safran Minimum Security Rules, Security audits, Cyber security Self assessments compliance with NIST standards.
• Provides quality assurance by operating the Quality Management System for IT, ensuring that the system is consistent and globally defined. Leads process and performance reviews on the managed perimeter.
• Manages the review and evaluation of technology proposals.
• Determines priorities and deliverables for IS/IT Projects.
• Contributes to the global Safran Aerosystems IS/IT MTP/budget for investment and expenses in his perimeter.
• Reports on IT Service performance metrics to ensure that appropriate service levels are maintained.
• Adheres to safe work practices and contributes to the evolution of the health, safety, and environmental program and culture;
• Regular, predictable attendance is required.
• Other duties may be assigned.

Education and/or Experience
Qualifications/Prerequisites:
• Advanced degree, MBA, bachelor's, or equivalents preferably in IS/IT, Computer Science/ Business, or any other related and relevant subjects that are strongly backed by the required experience and competency profile.
• Ideally ITIL Qualified, but not essential.
• Ability to be security cleared.
• Candidate MUST pass a thorough background check.
Experience:
Essential in:
• An experienced business/technical/line manager.
• International management.
• IS Budgetary/financial management.
• Proven Project Management skills.
• Business Analysis.
• Business Process/technology evolution.
• Management of full lifecycles of technologies and service delivery processes.
• IS/IT Service Management/ITIL.
• Good track record of effective incident, problem closure.
• Functional leadership, coaching and development of resources.
Desirable in:
• Manufacturing, Engineering, Aerospace, Automotive Industry experience.
• English, Spanish and French Speaking.
• ERP Background.
Knowledge/Skills
Essential:
• Ability to motivate and lead professional technical people.
• International Management.
• Ability to Program/Project Manage concurrently a large portfolio of IS Investments/Change programs.
• Ability to build/identify IS/IT requirements in the support of business strategy. (business analysis skills)
• Gap analysis and creative problem solving.
• Ability to Build, maintain and manage the relationship with IS/IT providers and functional management.
• Ability to manage and market the image of the IS Function and its mission.
• ITIL or other IT Service Management Methodology Techniques and Expertise.
• Ability to create measures that establish realization of benefits and delivery of service.
• Good understanding of Technical architectures, applications and information security. (Good Technical and Business Manager)
• Good Understanding of Business Processes and technology to support PLM, ERP, Aftermarket Systems and Shop floor Systems.
• EAR/CMMC regulations and implementation



Behavioral Competencies:
• Ability to fit into a global environment and work to a central corporate brief
• A true international dimension
• Excellent communication and internal marketing skills

Supervisory Responsibilities
• CIO/ Project Managers/IS/IT Team Leaders – to ensure that IS/IT projects deliver the committed benefits.
• Other members of IS/IT management team (security, architecture, delivery, business domains, ERP) – to ensure that the security, architectural and applications road map is fit for purpose and meets the goals of reduced operating costs and high service levels. To audit technical proposals, provide technical audit of new investment proposals and ensure the local IS/IT departments in line with Company /Group strategies

赛峰集团（Safran）是一家国际高科技集团公司，业务范围涵盖航空（推进、设备和内装）、防务和航天领域。其核心宗旨是致力于构建更安全且可持续发展的世界，让航空运输更加环保、舒适和便利。赛峰集团业务遍及全球，拥有100000名员工，2024年营业额为273亿欧元。单独或是通过合作，赛峰集团在其核心市场占据全球或地区领导地位。赛峰集团在其技术创新路线图中承诺将大力开展以环境为主导的研发项目。
赛峰集团（Safran）作为航空与防务领域的佼佼者，是行业中入选《时代》杂志“2024年度全球最佳公司”（World's Best Companies 2024）榜单的首家公司。

赛峰航空系统公司（Safran Aerosystems）是全球航空系统领域的领导者之一，专注于飞机和直升机的安全以及流体和燃料管理。公司是飞机安全领域（氧气、紧急疏散、应急漂浮系统）的重要参与者，并通过可持续替代燃料和新型发动机构架推动航空脱碳进程。其员工人数达5,200人，业务遍及7个国家/地区。