Product Support Engineer- Aftermarket

For us, working at Safran is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.

Job Summary:
Manage the transfer-specific activities and coordinating the transfer of product equipment and maintenance procedures, which involve:
• Technical Document Writing/Review/Correction
• Coordinate and provide training plans for technician
• Performing First Article Inspection

Essential Job Functions:
Tasks & Responsibilities
• Reports to the engineering manager and is responsible for carrying out products transfer projects with moderate supervision.
• Manage and support products transfers.
• Validate and ensure all the required test equipment, knowledge, Documentation, Tools and engineering requirement are properly transferred.
• Works on collaborative project teams in conjunction with project engineers and project managers.
• Manages own time on projects and departmental goals, milestones and budgets.
• Technical responsibilities include system engineering, analysis, system integration and verification.
• Review and analyze technical documentations on maintenance processes
• Monitor testing and analyze data to verify performance of the product to customer and design specifications.
• Evaluate engineering drawings and schematics.
• Testing and troubleshooting of hydro-electro-mechanical sub-assemblies
• Other duties may be assigned.

Job Knowledge:
• Ability to read and interpret circuits schematics.
• Knowledge of Geometric, Dimensioning & Tolerancing (GD&T) and engineering drawing standards.
• Knowledge in design of wiring, cabling, shielding, noise management and electrical packaging.
• Working knowledge of computer hardware and interfacing; and communication protocols.
• Working knowledge of various sources of electrical power: batteries, DC power, power budgeting, and 3-phase AC.
• Electronics test equipment and tools (oscilloscope, multi-meter, etc.).
• Familiar with civil avionics digital interfaces.

Required Competencies
Education/Experience:
• Bachelor's degree in Engineering
• 3-5 years experience with Projects and Program Transfer
• Strong analytical and problem-solving skills to address and resolve technical issues.
• Good documentation and communication skills
• Proficient in Microsoft Word, Excel, Power Points and MS Project.
• Basic experience with Enovia or other Product Lifecycle Management (PLM) tools would be a plus. Basic experience with SAP or other ERP/MRP tools would be a plus.
• Candidate without PLM and ERP/MRP experience will be trained.

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. Persons within the meaning of ITAR. ITAR defines a U.S. Persons as a U.S. Citizen, U.S. Permanent Resident (i.e. green card holder), political asylee or refugee.

Physical Demands:
While performing the duties of the job, the employee is regularly required to remain in a stationary position and occasionally move about the office and laboratory. Constantly operates and use a computer and other office productivity machinery, such as a copier/printer and laboratory machinery. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information. The ability to observe, identify and assess details at close range (within a few feet of the observer). Occasionally lift and/or move up to 10 pounds across office for various needs.

Work Environment:
The work environment is split between office & laboratory work, with most work being performed in the office. Noise level in the office is typically quiet while the noise level in the lab can occasionally require hearing protection.

Experience in relevant Business sector:
Experience within aerospace industry a plus but not required.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

赛峰集团（Safran）是一家国际高科技集团公司，业务范围涵盖航空（推进、设备和内装）、防务和航天领域。其核心宗旨是致力于构建更安全且可持续发展的世界，让航空运输更加环保、舒适和便利。赛峰集团业务遍及全球，拥有100000名员工，2024年营业额为273亿欧元。单独或是通过合作，赛峰集团在其核心市场占据全球或地区领导地位。赛峰集团在其技术创新路线图中承诺将大力开展以环境为主导的研发项目。
赛峰集团（Safran）作为航空与防务领域的佼佼者，是行业中入选《时代》杂志“2024年度全球最佳公司”（World's Best Companies 2024）榜单的首家公司。

赛峰电子与防务公司（Safran Electronics & Defense）为其客户打造嵌入式智能解决方案，以便其在各种环境下（甚至在极端情况下），均可在海陆空及太空全领域掌握环境情况，减轻操作负荷并确保航迹稳定。公司拥有13,000多名员工，利用专业技能服务于三大职能领域，即为民事和军事市场开展观察、决策和导向作业。