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Product Support Manager

已发布
客户支持 Ontario , Ontario , 喀麦隆 无固定期限合同 全职 大专文凭 无经验
已发布

工作描述

Product Support Manager (PSM) Programs, reporting to the VP Customer Services. The selected candidate will have the responsibility for working within the IPT, managing the aftermarket spares provisioning, commercial and technical requirements.
• Manage the aftermarket sales support with the OEM
• Forecast Spares Sales
• Manage Product Reviews with Logistics
• Support Program Reviews
• Assist the Commercial and Logistics Team with the provisioning of all Spares ranging from Line Replacement Units (LRU's) to the smallest detail part for detailed inspections and restorations
• Achieve service level objectives while optimizing inventory levels
• Intervene at whatever level necessary to satisfy AOG demands
• Interface with SafranLS Customer Support Directors/Managers (CSD/CSM) regarding the solution of Airline and MRO concerns
• Co-ordinate with Technical Publications through the Technical Publications Controller
• Co-ordinate the Technical Support through the Technical Support Team Leader
• Help with the resolution of In-Service Technical Events
• Support the Final Assembly Line (FAL) teams
• Assist with Retrofit Planning
• Interface with Functional Managers and Program Directors for yearly budget identification and validation
• Identification of retrofit activities and coordination of activities required with Retrofit coordinator
• Produce and present program updates and MOPS at monthly departmental review meetings
• Manage tasks within the team in a manner that supports a “Global Harmonized Policy”

工作要求

Competent in delivering training and conducting PDR objective setting and monitoring with team
• Present at Operator Advisories/Conferences
• Organizational awareness
• Working effectively with others
• Performance Improvement
• Leadership Planning/Organizing
• Adaptability
• University degree, College Diploma or 5 years' experience in a commercial and logistics environment
• A thorough knowledge of shop floor capabilities and supply chain process
• Project Management
• Basic Knowledge of landing gear & systems
• Computer literate, excellent communication skills and the confidence to present the company at senior meetings are also essential.
Feeling hesitant because you don't meet all of the job requirements? Don't be! Safran Landing Systems (SafranLS) is committed to creating an inclusive, diverse and equitable team and encourages all applicants to apply. If you love a challenge and want to work in an exciting, high-tech environment, we want to hear from you.
We see diversity as a means to leverage creativity, collective performance and innovation. We welcome applications from individuals regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. SafranLS is committed to a positive, supportive, and inclusive environment with continual learning opportunities and a focus on well-being in the workplace.
SafranLS offers accommodations for people with disabilities in all parts of the hiring process and will work with applicants to meet accommodation needs that are made known to SafranLS in advance.
At SafranLS, a passion for Aerospace can mean a limitless career, land your next position with us!
While we thank all applicants, only those being considered for an interview will be contacted.
The above statements reflect the general items considered necessary to describe principal functions of the position and shall not be construed as a detailed description of all the work requirements that may be inherent in the position. Other duties may be assigned as per management instruction. All applicants must meet the following requirements:Minimum age of 18 years. Canadian Controlled Goods Regulations (CGR), U.S. International Traffic in Arms Regulations (ITAR) and Canadian government security clearances and applicable contractual obligations.Safran Landing Systems Canada Inc. is an equal opportunity employer. SafranLS TOR is committed to providing accommodations for people with disabilities in all parts of the hiring process as required under its Accessibility and Accommodation Policy. SafranLS TOR will work with applicants to meet accommodation needs that are made known to SafranLS TOR in advance.

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赛峰集团(Safran)是一家国际高科技集团公司,业务范围涵盖航空(推进、设备和内装)、防务和航天领域。其核心宗旨是致力于构建更安全且可持续发展的世界,让航空运输更加环保、舒适和便利。赛峰集团业务遍及全球,拥有76800名员工,2021年营业额为153亿欧元。单独或是通过合作,赛峰集团在其核心市场占据全球或地区领导地位。赛峰集团在其技术创新路线图中承诺将大力开展以环境为主导的研发项目。

赛峰集团在2021年被“福布斯”杂志评为该行业的全球第三最佳雇主。

赛峰集团起落架系统公司是飞机着陆和制动功能领域的全球领军者。赛峰集团起落架系统公司与20余家民用、支线、商用和军用飞机制造商建立了合作伙伴关系,为超27,000架飞机提供装备。

76,800
名员工
27
赛峰集团经营所在国家数量
35
职业类别
  • © Safran