Field Service Representative

Safran Landing Systems in Ajax has an exciting position for a Field Service Representative within the Customer Support department. In this role you will be based in Montréal, Québec and report to the PSE, ILS, FAL/FSR & Airworthiness Compliance Manager. This is a key role in supporting the customers (internally and externally), and associated activities to improve the flexibility of Safran landing Systems offerings and time to get solutions to the issues faced by the Airframers/Operators/Airlines.

In this role, you will represent Safran Landing Systems in front of its customers and deliver a professional, corporate, image in line with Safran's standards.


• Represents Safran Landing Systems (SLS) at customer locations providing a suite of technical support services to assist customers with delivery and operation
• Perform re-work on the Customer Final Assembly Line (FAL) for reported snags, removal/replacement of components, travelled work, vendor assist and retrofits
• Document and report details for every intervention performed in a timely manner
• Be available to work overtime, weekend and holidays to support the customer planning if required
• 24/7 on-call support for the FAL on a rotational basis
• Liaise with other SLS department (Engineering, Quality, Production) to resolve technical issues
• Liaise with SLS Programs for planning of work instructions, spares and tools
• Provide technical assistance in the field at the Operator/airlines or other FAL locations
• Possibility to travel on short notice and requiring to be in the field for periods of up to several days

• Licensed AME, or equivalent, strongly preferred
• Requires 3-5 years of experience in aircraft maintenance. Ability to read and understand drawings, manuals, and other technical documentation
• Good knowledge of Mechanical & hydraulics systems (Landing gear experience beneficial)
• Ability to self-inspect work utilizing strong attention to detail
• Strong interpersonal skills and ability to work well in a team environment. Ability to adapt to continuously changing work conditions while ensuring safe work practices
• Must be fluent in written and spoken English, French language skills are a strong advantage

Feeling hesitant because you don't meet all of the job requirements? Don't be! Safran Landing Systems (SafranLS) is committed to creating an inclusive, diverse and equitable team and encourages all applicants to apply. If you love a challenge and want to work in an exciting, high-tech environment, we want to hear from you.
We see diversity as a means to leverage creativity, collective performance and innovation. We welcome applications from individuals regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. SafranLS is committed to a positive, supportive, and inclusive environment with continual learning opportunities and a focus on well-being in the workplace.
SafranLS offers accommodations for people with disabilities in all parts of the hiring process and will work with applicants to meet accommodation needs that are made known to SafranLS in advance.
At SafranLS, a passion for Aerospace can mean a limitless career, land your next position with us!
While we thank all applicants, only those being considered for an interview will be contacted.
The above statements reflect the general items considered necessary to describe principal functions of the position and shall not be construed as a detailed description of all the work requirements that may be inherent in the position. Other duties may be assigned as per management instruction. All applicants must meet the following requirements:Minimum age of 18 years. Canadian Controlled Goods Regulations (CGR), U.S. International Traffic in Arms Regulations (ITAR) and Canadian government security clearances and applicable contractual obligations.Safran Landing Systems Canada Inc. is an equal opportunity employer. SafranLS TOR is committed to providing accommodations for people with disabilities in all parts of the hiring process as required under its Accessibility and Accommodation Policy. SafranLS TOR will work with applicants to meet accommodation needs that are made known to SafranLS TOR in advance.

赛峰集团（Safran）是一家国际高科技集团公司，业务范围涵盖航空（推进、设备和内装）、防务和航天领域。其核心宗旨是致力于构建更安全且可持续发展的世界，让航空运输更加环保、舒适和便利。赛峰集团业务遍及全球，拥有100000名员工，2024年营业额为273亿欧元。单独或是通过合作，赛峰集团在其核心市场占据全球或地区领导地位。赛峰集团在其技术创新路线图中承诺将大力开展以环境为主导的研发项目。
赛峰集团（Safran）作为航空与防务领域的佼佼者，是行业中入选《时代》杂志“2024年度全球最佳公司”（World's Best Companies 2024）榜单的首家公司。

赛峰起落架系统公司（Safran Landing Systems）在飞机起落架和制动功能方面处于全球领先地位。其专业技能从设计、制造延展至维护和维修，涵盖其产品的生命周期全程。公司与逾25家民用、支线、公务和军用飞机制造商缔结伙伴合作关系，装备飞机数量超35,000架，其装置每日起落超100,000次。