Field Representative (m/f/d)

Currently, our new facility, HanSafran, is being built on approximately 6,000 square meters, emphasizing our principles of growth and sustainability. With the use of solar panels, a green roof, and an energy-efficient heating and cooling system, we aim to operate climate-neutrally at Nordport in Norderstedt. And now it is your turn to join us!

The Field Representative is the Safran Helicopter Engines focal point at the customer's premises. He provides daily direct operational support service to the customers as part of the contractual framework.

Your mission:

As Field Representative you assist the customer to ensure the operational serviceability of Safran equipment in compliance with safety and airworthiness instructions. It is your responsibility to create and maintain a privileged customer relationship. Furthermore you actively contribute and take part in the introduction and deployment of services and entries into service of products.

Your responsibilities:

• Ensure Equipment Operational Serviceability
• Answering technical questions that may arise through the operation and maintenance of engines
• Contact and visits on a regular basis all customers in the assigned area
• Care of data and compilation of reports and information in accordance with internal company procedures
• Promoting services offered by Safran Helicopter Engines to its customers
• Working together with Customer Service Managers and Customer Service Representatives with regards to customer strategy

WHAT WE OFFER:

Being part of an international organization, the Front Office based in Hamburg offers you a creative and growing work environment with a highly multi-cultural background. You will develop your skills in a professional enterprise where creativity, efficiency and responsibilities are our main motivation. This will include challenging tasks for your best personal and professional development. We will also provide internal and external organizational related training to support your professional career.

In addition to our attractive salary package, you benefit from i.e. group insurances, company pension schemes and a variety of amenities in our modern office facilities.

Your skills & qualifications:

• Hold a recognized High School certificate followed by further education with specialization in aeronautics or an aeronautical military school evidenced by the appropriate certificate
• Demonstrate at least 5 years of experience in the field of aeronautical maintenance for complex components, such as engine/APU including 24 months of successful experience working in the field of gas turbine maintenance or repair, and/or as customer technical support interface and/or at international level are desirable
• Good technical knowledge of helicopter airframes and knowledge of their main components and operation of Safran Helicopter engines is desirable
• A Part 66 license is of advantage
• Fluent in English (between B2 and C1 (CEFR) or 785 and 945 (TOEIC))
• Excellent ability to analyze and summarize information
• Good communicator with excellent interpersonal and customer service skills
• Travel requirement 30%

Your benefits:

As part of an international aviation group, we offer you at our Hamburg location – and in the future in Norderstedt – a creative and growing work environment with a multicultural background.
Your personal development is of great importance to us: In addition to new challenges and exciting tasks, we continuously develop your skills and experiences through internal and external trainings.

In addition to our attractive salary package, you will benefit from numerous benefits including

• Intensive onboarding with internal networking events
• Mobile working
• Supplementary health insurance
• Company pension scheme
• Transportation allowance or cover of your German ticket
• Pluxee vouchers
• Free of charge health check-ups, adjustable tables and participation in sports events
• Company leasing of bicycles
• Participation in our share savings plan
• A budget for individual specialist literature
and much more.

However, above all, we like to celebrate our successes! Whether a new contract signature, award winnings, summer festivals, Christmas parties or kick off activities, employee events are part of our corporate culture!

Interested? Please send us your resume, including your earliest possible start date and salary expectations. Selected candidates will run a government security check as part of the recruitment process.

We look forward to receiving your application!

赛峰集团（Safran）是一家国际高科技集团公司，业务范围涵盖航空（推进、设备和内装）、防务和航天领域。其核心宗旨是致力于构建更安全且可持续发展的世界，让航空运输更加环保、舒适和便利。赛峰集团业务遍及全球，拥有100000名员工，2024年营业额为273亿欧元。单独或是通过合作，赛峰集团在其核心市场占据全球或地区领导地位。赛峰集团在其技术创新路线图中承诺将大力开展以环境为主导的研发项目。
赛峰集团（Safran）作为航空与防务领域的佼佼者，是行业中入选《时代》杂志“2024年度全球最佳公司”（World's Best Companies 2024）榜单的首家公司。

赛峰直升机发动机公司（Safran Helicopter Engines）是直升机发动机领域的全球佼佼者，自成立以来，已生产75,000多台发动机。公司提供最为广泛的涡轮发动机产品系列，为分布在155个国家/地区的2,500多家客户服务。