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VIE - Customer Operations H/F

已发布
客户服务与支持 冰岛 International Volunteer Program 全职 硕士文凭 无经验 英语 熟练法语 熟练
已发布

工作描述

The mission shall take place in New Delhi, based in Safran India offices.
The main purpose of the mission is to support/help "Customer Support & Program Manager" in their daily operation, and to ensure the improvement of contract management and performance. The CSPM are manageing Support & Services agreements with Airlines Customers.

The main targets of the mission are to :

- Ensure that regular Steering Commitee Meetings,with relevant Dashborad, are put in place to follow the performance of the contrats,

- Support the CSPM with economical / Financial data to smooth the monthly Rolling Forecast process, Develop economic / Financial knowledge.

- Ensure database are kept updated.for the need of the different reporting / processes.

- Support the CSPM in obtaining the relevant operational information from the Customer to improve the monthly invoicing process,

- Ensure that the Tools and Process are well known / understood by the local team. Support refresh session if needed.

- Capture operational issues and put in place action plan to ensure the improvement.

- Regulary report to the Regional Manager,

logo safran

赛峰集团(Safran)是一家国际高科技集团公司,业务范围涵盖航空(推进、设备和内装)、防务和航天领域。其核心宗旨是致力于构建更安全且可持续发展的世界,让航空运输更加环保、舒适和便利。赛峰集团业务遍及全球,拥有79000名员工,2020年营业额为165亿欧元。单独或是通过合作,赛峰集团在其核心市场占据全球或地区领导地位。赛峰集团在其技术创新路线图中承诺将大力开展以环境为主导的研发项目。 赛峰集团获评《福布斯》杂志2020年全球最佳雇主。 赛峰飞机发动机公司独立或合作设计、生产并销售性能水平优异的民用和军用航空发动机。通过合资成立CFM国际公司*,赛峰飞机发动机公司在中短途商用飞机推进方面取得世界领先地位。在军事推进领域,公司自主研制和生产了M88和M53发动机,分别用于阵风战机和幻影2000战机,并将合作开发未来欧洲战机的发动机。 * CFM国际公司是赛峰飞机发动机公司和通用电气公司50/50的平股合资公司。

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