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Product Support Engineer

已发布
工业工程 Bankstown Airport Nsw , 新南威尔士州 , 澳大利亚 Permanent 全职 Certificate / Diploma / Advanced Diploma 3年以上
已发布

工作描述

We are currently seeking a suitably experienced and qualified Product Support Engineer with a demonstrated background and understanding of gas turbine engines. The Product Support Engineer is responsible for the engineering and associated documentation support of gas turbine engines and aircraft components maintained by Safran Helicopter Engines (HE) Australia.

Duties and Responsibilities
• Provide technical assistance for the resolution of technical issues detected either in the repair process, on parts, tooling, processes and/or documentation when occurring within SAFRAN HE Australia operational activities.
• Propose solutions to the OEMs wherever possible when technical issues are required to be reported to the OEM for decisions.
• Participate in the scope of work, disassembly review and Job reviews to ensure minimum work scope required to fulfil the reason for return is accomplished at the lowest cost to both customer and company.
• Manage the Workshop Queries (WSQs), Repair Centre Request to Management (RCRM), Deviation/Deterioration Report (DDRs), etc.
• Finalise and validate workshop technical reports in conjunction with Detail Inspection and the Customer Support Department (CSD).
• Ensure feedback to CSD or directly to the Customer (during on-site visits) to answer to their technical enquiries on products repaired by SAFRAN HE Australia.
• Report and assist the Quality team, on any quality issues effecting product output.
• Coach and mentor operational personnel to improve overall knowledge.
• Ensure return of experience (REX) data is compiled and forwarded to corporate as requested.

工作要求

• An Engineering or mechanical / technical trade qualification or equivalent relevant experience in a similar field.
• Additional training as well as experience acquired on gas turbine engines.
• Demonstrated hands on experience with Safran HE product.
• Extensive knowledge of Safran HE product publications.
• Extensive experience on Safran HE product in one or more of the following domains: - part inspection including metrology; evaluation specialist; method technician/engineer; Industrial technician/engineer; repair technician/engineer; or suitable equivalent.
Can demonstrate:
• Proven ability to solve practical problems through root cause analysis
• Demonstrated ability to interpret a variety of instructions in written, oral, diagram, or scheduled form
• Flexible attitude with a focus on flight safety and operating cost reduction
• A commitment to on-going maintenance of professional standards and development
• Decisive and self-starting attitude, with energy and motivation to be effective in a demanding environment; &
• A commitment to being part of a team-orientated organisation, seeking continuous improvement in an open manner and constantly challenging environment
• Strong customer focus
• Excellent interpersonal skills
• Project management skills
• Positive and proactive outlook looking to provide effective and efficient support to the engine lines


How to Apply
Candidates must currently have the legal right to work in Australia to be eligible to apply for this position.

Please note all final applicants for this position will be asked to complete a national police check and each application will be considered on its merits.

All applications should include a covering letter and up to date CV and be submitted to the attention of Human Resources quoting reference number PSE0222

To submit your application on our website it is best to use Chrome, Firefox or Edge on a desktop. If you have any issues submitting your application please contact Tara on 02 9796 6600.

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赛峰集团(Safran)是一家国际高科技集团公司,业务范围涵盖航空(推进、设备和内装)、防务和航天领域。其核心宗旨是致力于构建更安全且可持续发展的世界,让航空运输更加环保、舒适和便利。赛峰集团业务遍及全球,拥有76800名员工,2021年营业额为153亿欧元。单独或是通过合作,赛峰集团在其核心市场占据全球或地区领导地位。赛峰集团在其技术创新路线图中承诺将大力开展以环境为主导的研发项目。

赛峰集团在2021年被“福布斯”杂志评为该行业的全球第三最佳雇主。

赛峰直升机发动机公司(Safran Helicopter Engines)是直升机动力领域的世界领先者,公司从创立至今已生产超过75,000台发动机。该公司提供各种规格的涡轮发动机,公司的2,500名客户遍布155个国家。

76,800
名员工
27
赛峰集团经营所在国家数量
35
职业类别
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